Area: Telford
Job type: Permanent
Salary: £35,000 – £42,000
Hours: Monday – Friday, 1 hour for lunch (early finish on a Friday)
Reference: DE26507
Date added: Thursday, 13th Mar 2025
Our client is a successful and growing manufacturing business based in Telford; they are looking for an experienced Account Manager to join their team in Telford on a permanent basis. This role will focus on one of the company’s specialist divisions and requires strong customer engagement and technical expertise.
Account Manager Responsibilities
* Build and maintain relationships with customers, handling enquiries both over the phone and in person.
* Interpret and analyse production drawings to provide accurate estimates.
* Prepare detailed quotations using quoting templates based on drawings and ensure timely responses to customers.
* Work closely with the production team to ensure high-quality output and on-time delivery.
* Collaborate effectively within a team to meet business and customer needs.
* Run jobs through from order, production to delivery.
* Work to order deadlines.
* Communicate effectively with management and co-workers.
Skills and Experience
* Previous experience in account management or a similar customer-facing role.
* Ability to read and break down production drawings for estimating purposes.
* Required to produce a detailed quote from the drawings and return this back to the customer on time.
* Strong attention to detail with excellent numerical and analytical skills.
* Effective communication and interpersonal skills to liaise with both customers and internal teams.
* Experience in the manufacturing or construction sector is advantageous but not essential.
* Strong organisational skills and the ability to manage multiple projects simultaneously.
* Ability to work well as part of a team.
The application process
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time, your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
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