Position: Credit Controller
Location: Hybrid Office near Piccadilly station, 3 days per week plus 2 days from home
Hours: Mon to Thu 9-5:30, Fri 9-4:30
Salary: Up to GBP 33,000 depending on experience
We are looking for an experienced Credit Control Executive to manage the credit control process, reporting to the Head of Finance. This specialist role is responsible for the continued smooth operation of credit control, safeguarding the business's cash flow and credit management functions.
Credit control is critical to maintaining the financial health of the business, especially as the company grows.
As a Credit Controller, you will join our friendly Manchester Studio, bringing with you experience of debt recovery, credit control, and Xero experience. Collaborative and helpful, you will have the opportunity to work closely with high-profile private and public-sector clients, influencing with your technical expertise and effective communication skills.
Key Elements of the Job:
1. Ownership of the credit control process, monitor customer balances and ensure issues are highlighted to management promptly.
2. Manage the debt management process & escalation and liaise with senior stakeholders in the business.
3. Help manage correct setup of projects to enable the prompt payment of invoices.
4. Manage and review customer registration forms, ensuring accurate information is collected.
5. Understand fee drawdowns & agreements with customers and ensure these are correctly reflected in the billing process.
6. Reconcile customer accounts on the accounting system & project management system.
7. Assist with the sales invoicing process across the group.
Experience/Qualifications Required:
1. Experience of debt recovery and credit control.
2. Experience in accounts reconciliation.
3. Ideally, but not essential, Xero experience.
4. Ideally, but not essential, experience of working in a professional service company (e.g. Engineers, architects, surveyors, consultants, lawyers, accountants).
Skills/Competencies:
1. Proven record of consistent debt recovery.
2. Strong written and spoken English ability.
3. Advanced IT skills (highly proficient in office).
4. Knowledge of accounting systems (Xero ideal).
5. Immaculate attention to detail.
6. Excellent organisation skills.
7. Assertive and confident when dealing with debtors over the phone and by other means.
8. Able to prioritise and manage deadlines.
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