About the Role
We're seeking a highly motivated and experienced Customer Service Team Manager to join our team at Starbucks - Cobra Coffee. As a key member of our store leadership team, you'll be responsible for delivering exceptional customer experiences and driving business results.
Key Responsibilities
* Lead and develop a high-performing team of customer service representatives to deliver outstanding customer experiences.
* Collaborate with store leadership to drive business results, including sales growth and customer satisfaction.
* Implement and maintain operational excellence, ensuring seamless store operations and high-quality customer experiences.
* Coach and develop team members to achieve their full potential and drive business results.
* Champion our mission and values, creating a positive and inclusive work environment.
What We Offer
* Competitive salary and benefits package.
* Opportunities for career growth and development.
* Free drinks and discounted food when on shift.
* Comprehensive training and access to Starbucks Global Academy.
* Life insurance and third-party discounts.
Our Process
Application > CV review > Telephone Interview > Provide right to work documentation > Interview and in-store experience > Offer and onboarding.