Summary
Are you eager to combine paid work with study to earn a qualification? Do you want to join a strong team dedicated to revolutionising technology in Local Government? If so, this opportunity might be perfect for you! Essex Digital Services (EDS) is seeking a Business Analyst Apprentice to join our dynamic team.
Wage
£25,081 a year
Training course
Business analyst (level 4)
Hours
As an ‘Anywhere Worker’ role, there will be a combination of onsite and remote working. There is an expectation that you will be required to work onsite up to 3 days each week at County Hall, Chelmsford.
37 hours a week
Start date
Monday 8 September 2025
Duration
2 years
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
* Work within our Business Engagement team to support in scoping opportunities, requirements gathering and process mapping across a number of services. This will be your base position
* Work collaboratively with different areas across the EDS team for short periods to gain an understanding of the service and to support your apprenticeship study
* Ensure you meet the objectives of the role agreed and deliver work within agreed timescales to be able to demonstrate learning and acumen for technology
* Ensure delivery of requirements agreed in your personal development plan and your apprenticeship standard
* Take responsibility for agreeing a personal development plan
* Specific individual and shared targets and objectives are defined annually within the performance management framework
Where you’ll work
County Hall
Market Road
Chelmsford
Essex
CM1 1QH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
MULTIVERSE GROUP LIMITED
Your training course
Business analyst (level 4)
Equal to higher national certificate (HNC)
Course contents
* Apply appropriate approaches to scope, plan and perform Business Analysis
* Communicate effectively in a variety of situations with a range of stakeholders
* Apply a range of structured investigation techniques to a business situation
* Produce an outline definition of a business situation using an appropriate technique
* Apply appropriate techniques to identify problems and opportunities within a business situation
* Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
* Apply appropriate techniques to analyse and document options and recommendations for change
* Elicit process information from stakeholders
* Model business processes using relevant techniques, standards, notation and software tools
* Analyse business process models to identify opportunities for improvement
* Produce models of redesigned business processes
* Elicit requirements from stakeholders to identify business and user needs
* Document clear functional and non-functional requirements in line with local standards
* Analyse documented requirements to remove duplication, conflict and overlap
* Prioritise requirements using an appropriate prioritisation approach
* Validate requirements with stakeholders
* Support the establishment of requirements traceability
* Elicit business data needs from relevant sources
* Support the development of simple data models using relevant techniques, standards, notation and software tools
* Document current business situations to enable gap analysis and decision making
* Support the development of models of future state business situations
* Identify key differences between current and future business situations
* Identify actions required to move from the current to future business situation
* Define acceptance criteria for business and system changes
* Support business acceptance of business and system changes
* Apply relevant techniques to research and identify stakeholders
* Analyse and document stakeholders' areas of interest and influence
* Support the development of cost/benefit analysis for proposed business changes
* Evaluate and document the key impacts on people, process, organisation, technology and information
* Present information in a manner appropriate to the audience
* Apply appropriate approaches to scope, plan and perform Business Analysis
* Communicate effectively in a variety of situations with a range of stakeholders
* Apply a range of structured investigation techniques to a business situation
* Produce an outline definition of a business situation using an appropriate technique
* Apply appropriate techniques to identify problems and opportunities within a business situation
* Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
* Apply appropriate techniques to analyse and document options and recommendations for change
* Elicit process information from stakeholders
* Model business processes using relevant techniques, standards, notation and software tools
* Analyse business process models to identify opportunities for improvement
* Produce models of redesigned business processes
* Elicit requirements from stakeholders to identify business and user needs
* Document clear functional and non-functional requirements in line with local standards
* Analyse documented requirements to remove duplication, conflict and overlap
* Prioritise requirements using an appropriate prioritisation approach
* Validate requirements with stakeholders
* Support the establishment of requirements traceability
* Elicit business data needs from relevant sources
* Support the development of simple data models using relevant techniques, standards, notation and software tools
* Document current business situations to enable gap analysis and decision making
* Support the development of models of future state business situations
* Identify key differences between current and future business situations
* Identify actions required to move from the current to future business situation
* Define acceptance criteria for business and system changes
* Support business acceptance of business and system changes
* Apply relevant techniques to research and identify stakeholders
* Analyse and document stakeholders' areas of interest and influence
* Support the development of cost/benefit analysis for proposed business changes
* Evaluate and document the key impacts on people, process, organisation, technology and information
* Present information in a manner appropriate to the audience
Your training plan
* Business Analyst Level 4 Apprenticeship Standard
Requirements
Desirable qualifications
A Level in:
* Any (grade Any)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Non judgemental
* Patience