Financial Crime Change and Project Manager
Barclays
Northampton, Knutsford, Sunderland, London, Greater Manchester
GBP 60,000 - 80,000
Due to the increasing demands within BUK Retail Financial Crime, there is a need to identify, co-ordinate, manage and report on increasing workloads. The scope of these roles is within the BUK Retail Financial Crime team which covers Current Accounts & Payments; Savings; Mortgages; Unsecured lending (loans and credit cards) and Wealth Banking & Credit. These roles will be located within the newly expanded Change Team and work across the wider team and our external stakeholders.
Core Objectives:
* Leading and managing local financial crime change initiatives and overseeing change impacting the team.
* Capturing and monitoring view of in-flight and future Financial Crime linked work across BUK PODs community.
* Own and manage rolling Short and Medium Term delivery views.
* Understand and track ORAC Issues that are both owned by and impact Financial Crime.
* Support the Financial Crime Triage process where all existing and new demand is channelled, ensuring Delivered Risk Approvals (DRA’s) are completed for new demand.
* Understand and manage resource demands across the change team and adjust plans as necessary addressing challenges or shifts in priorities.
* Ensure the use of Jira to track and report on all activity.
* Assess the business readiness for the proposed changes and proactively address any challenges identified.
Key skills required to be successful in this role include:
* Change Management and Project Triage Experience
* Reporting & Analytical skills - ability to track key milestones and risks
* People & stakeholder skills - work with people from across the team and around the business
* Ability to coordinate multiple projects and providing leadership with regular updates on the status of the deliveries
Additional skills include:
* Financial Crime and Risk experience
* Technological know-how in Jira or Confluence and reporting tools
* Ability to track and manage financial budgets
* Coordinate large and complex change impacting multiple teams and able to assess risk associated with new change initiatives
Purpose of the role:
To support the organisation, achieve its strategic objectives by ensuring the business is ready to receive the agreed change (address business problems and opportunities), ensuring that change initiatives are successfully assessed and implemented to enable them to be embedded in the organisation.
Accountabilities:
* Identification and analysis of business impact and opportunities that require change within the organisation.
* Development of business readiness strategies that will help to ensure the successful implementation of change initiatives.
* Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about change initiatives and that their needs and expectations are being met.
* Collaboration with Client Readiness, Operational Readiness & Tech Delivery to ensure business, sales, operations, client servicing and functional partners are prepared for a smooth transition of technology delivery into BAU (including Target Operating Model, Training, Communications, Service Agreements).
* Management of resistance to change, ensuring that stakeholders are engaged and that their concerns are addressed.
* Review of business readiness plans and status reports in conjunction with change delivery managers to ensure business readiness activities completed on time including newly identified risks, issues and dependencies.
* Collaboration with project teams to ensure that change initiatives are aligned with project objectives and that change management activities are integrated into project plans.
* Provision of guidance and support to business stakeholders, ensuring that they have the necessary skills and knowledge to implement change initiatives successfully.
* To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions.
* Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
* If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
* OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
* Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
* Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
* Take ownership for managing risk and strengthening controls in relation to the work done.
* Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
* Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
* Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively.
* Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
* Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
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