Retail Sales Associate (part-time)
Apply locations Birmingham, England, UK time type Part time posted on Posted 3 Days Ago job requisition id 14483
Location: Bullring
Address: Unit 739, Bullring, Moor St Birmingham, Herefordshire B5 4BU United Kingdom
Job Title: Retail Sales Associate (part-time)
Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger.
Position Overview:
The Brand Ambassador - Experience is responsible for creating and delivering highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction. You drive sales by achieving revenue targets, building brand loyalty, and collaborating with your team to ensure a seamless customer journey.
What You’ll Do:
* Deliver a superior customer service journey reflective of Canadian Warmth.
* Provide customers with product recommendations that meet their needs through expert product knowledge.
* Demonstrate selling behaviours that drive Conversion and Units per Transaction (UPT).
* Create meaningful and lasting client relationships and foster customer loyalty through consistent outreach.
* Engage and inspire assigned clients by facilitating personal shopping appointments.
* Achieve or exceed personal sales goals and other key performance targets.
* Contribute to a positive and productive store environment through teamwork and collaboration.
* Demonstrate curiosity and passion for learning by participating in all educational initiatives.
* Actively seek feedback to improve performance.
* Consistently demonstrate company values in all interactions.
* Support with the execution of all operating standards.
* Utilize register systems and store tools in compliance with Canada Goose standards.
* Support in the upkeep of overall physical store maintenance.
Let’s Talk About You:
* Minimum 2 years of retail experience, preferably in a customer-focused environment.
* Proven track record of successful sales experience.
* Previous experience working with luxury lifestyle brands.
* Ability to stand for long periods and flexible to work retail hours.
* Excellent time management and multi-tasking skills.
* Ability to work efficiently in a fast-paced environment.
* Excellent communication and interpersonal skills.
* Self-motivated and knows when to seek guidance.
* Basic computer skills in Microsoft Office.
* Proficiency in another language is an asset.
What’s in it For You?
* A company built on Canadian roots and heritage.
* Your work is recognized with a comprehensive Total Rewards Program.
* Opportunities for career growth through numerous programs.
* Recognize and be recognized by your peers.
* Be a part of CG Gives - donation matching and paid volunteer time.
* Access to tools and resources for physical and mental health.
* Inspiring leaders and colleagues who will help you grow.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code.
Why work here?
At Canada Goose, you’ll find purpose in keeping the planet cold and the people on it warm. As part of our team, you’ll embrace your responsibility to give back, protect our environment, and make a meaningful impact.
About Us
Canada Goose isn't like anything else. We’ve built something great, something special – an iconic brand. Here, opportunities are everywhere – to try something new, to learn, and to do meaningful work.
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