Sweat Tire in Loxley is seeking an Automotive General Service Technician.
Company Overview:
At Sweat Tire, we are redefining the tire and automotive service experience through a technology-forward approach, prioritizing customer satisfaction and workforce engagement. We are committed to fostering a culture where our teammates drive the highest levels of customer satisfaction.
Opportunity:
Join a customer and workforce-centric company that is dedicated to excellence in automotive service. Your expertise, leadership, and commitment to excellence will drive our success and uphold our reputation as a leader in the automotive service industry.
Position Overview:
As an Advanced Service Technician at Sweat Tire in Loxley, you hold a pivotal position in upholding our commitment to excellence in automotive service. Your role extends beyond technical prowess and professionalism to encompass a deep dedication to providing the highest levels of customer service, guiding customers through informed vehicle repair decisions with transparency and clarity. Your expertise in vehicle repair, combined with a firm grasp of productivity standards sets the standard for operational efficiency and customer satisfaction.
Key Responsibilities:
* Demonstrate mastery in automotive service repair, ensuring that vehicles are repaired to meet manufacturer specifications and company's standards of quality and customer experience.
* Provide exceptional customer service by engaging with customers in a transparent and informative manner, guiding them through service decisions with clarity and professionalism.
* Embrace and uphold productivity standards based on flag hour principles, maximizing efficiency without compromising on quality.
* Mentor junior technicians, sharing knowledge and expertise to support their growth and development within the operation.
* Collaborate with the service team to streamline operations and ensure the seamless delivery of automotive services that exceed customer expectations.
* Maintain awareness of evolving vehicle technologies and industry developments.
Qualifications:
* ASE Certified with a proven record of accomplishment of excellence in vehicle repair and customer service.
* Proficient in productivity standards based on flag hour principles, with a focus on operational efficiency while maintaining high-quality standards.
* Effective communication skills and the ability to convey complex technical information to customers clearly and understandably.
* Demonstrated leadership abilities and a commitment to mentoring and developing apprentice and junior technicians.
* Dedication to upholding the company's standards of excellence in automotive service and customer experience.
Benefits:
* We Offer Weekly Payroll
* Retirement Services of 401(k) or Roth
* Medical, Dental and Vision insurance options
* Employer Paid Life Insurance Plan up to $50,000
* Employee, Dependent and Supplemental Insurance
* Accrual of Paid Time Off in first year and Paid Holidays
* Assistance Program
Employment Eligibility
A formal Application for Employment and Background Screening Authorization is required
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.