About The Role
Job Title: Support Worker
Job Location: Frampton Cotterell
Salary: Between £24,960 - £26,000 (based on 40 hours/week)
Sleep-in Allowance: An additional £6,183 per year, based on completing 10 sleep-in shifts per month
Contract Type: Permanent
Are you looking to join a team that’s passionate about making a difference and changing the lives of children? They say it takes a village to raise a child—join our “village-like” community, providing safe and supportive homes where children truly feel they belong.
Be the person who brightens a child’s day after challenges, offering encouragement and guidance as they build confidence, develop their abilities, and overcome obstacles. This is more than a job; it’s a chance to nurture potential, create moments of happiness, and leave a lasting impact.
You’ll become a role model, motivator, and trusted support. Whether you’re baking together, exploring local attractions, or lending a listening ear, your presence will make a difference. While some days will be challenging, your resilience and support will provide the stability these children need to thrive.
Your role is about creating a warm, home-like environment—helping with morning routines, exploring the park, or enjoying creative activities. You’ll assist with homework, prepare meals, and ensure the home feels welcoming. Evenings and weekends are for fun, from playing games to exploring new adventures.
Our children face social and emotional challenges related to their lived experiences and sometimes neurodiverse needs including Autism, ADHD, or trauma. On tough days, your understanding and encouragement will make their good days shine even brighter.
Yes, there’s paperwork and planning, but supporting these children is never boring. The days may be long, but they fly by—and the work truly matters.
This role is working in one of our small 3-bedroom homes based in Rangeworthy, Frampton Cotterell or Winterbourne providing support 24 hours a day, meaning you’ll be able to work your full week in 2-3 days.
A day in the life of a Support Worker will involve:
* Supporting children to have the best quality of life possible. Whether it be through baking at home, fun days out, or taking them on holiday.
* Ensuring our children are kept safe and their plans are suitable for their needs. You’ll help monitor their development by keeping our systems and records up to date.
To be a successful Support Worker, you’ll need:
* Patience, compassion, and resilience – The children you support may have experienced trauma, which may have an impact on their behaviour.
* Great communication skills – Both verbal and written communication is important in this role.
* A driving licence – Our children love to be out in the community.
* To be flexible – You’ll need to be able to sleep at the home during your shifts.
* If you don’t already hold a qualification in residential childcare, we will pay for this.
In return for your time, you’ll get:
* Holidays: You’ll get 28 days annual leave.
* Pension scheme: Our pension scheme is based on you paying in 5%, and us adding 3%.
* Learning & Development Opportunities: We provide comprehensive learning opportunities for team members.
* Discounts: You’ll have access to brilliant discounts through the Blue Light Card.
* Wellbeing Support: Your wellbeing is always our priority.
* Cycle2Work: The cycle to work scheme enables you to buy a bicycle at a discounted rate.
* DBS: We will cover the cost of your enhanced DBS.
* Sleep-in Allowance: You have the potential to earn up to an additional £6,183 per year.
* After 12 months service: You’ll also be eligible for our Medicash scheme.
In line with safer recruitment guidelines, we will run an online check on the successful candidate.
At Phoenix Learning and Care, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our team members.
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