Summary
EMW Law have a fantastic opportunity available within Business Support Services - you will be required to provide administration support to all of the legal teams such as Corporate, Real Estate, Employment, Commercial Contracts, Dispute Resolution and EMW Living across all of EMW's offices.
Wage
£15,000 a year
Training course
Business administrator (level 3)
Hours
Monday to Friday, from 9:00am to 5:30pm.
37 hours 30 minutes a week
Possible start date
Monday 3 March
Duration
1 year 4 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Main Responsibilities:
* Effectively photocopying and scanning documents as and when required.
* Demonstrate proficiency with Microsoft Office applications and other relevant software.
* Assist with managing post requirements as part of a rota system, to include scanning all post to relevant electronic files.
* Assist with reception coverage as part of a rota system as and when this is required. This will include assisting with reception cover at the Northampton office on an ad hoc basis.
* Assist with ad hoc accounting and billing tasks ensuring accuracy and timely processing.
* Prepare documents as requested ensuring accuracy in line with the firm’s standardisation policy.
* Ensure all records are meticulously maintained and up to date.
* Assist with managing telephone calls professionally and directing enquiries as appropriate.
* Provide all relevant information to all teams efficiently and effectively.
* Liaise with colleagues and clients, when appropriate, providing clear and helpful communication.
* Effectively file documents electronically in a timely manner.
Where you’ll work
Seebeck House 1 Seebeck Place Knowlhill
Milton Keynes
MK5 8FR
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
DAMAR LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administration Level 3 apprenticeship standard with Legal Pathway.
Training schedule has yet to be agreed. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Details will be made available at a later date.
Requirements
Essential qualifications
GCSE or equivalent in:
* English (grade 9-4/A*-C)
* Math (grade 9-4/A*-C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Team working
Other requirements
***A driving licence is essential because although you will predominately be based in MK, the role will involve travel to Northampton on an ad hoc basis*** Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.