Job summary An exciting opportunity has become available within our Reception team at Bunbury Medical Practice, we are looking for a receptionist to join our team The Practice is situated in the heart of Bunbury, a small idyllic village, were we offer care to almost 5,500 patients. We are looking for an enthusiastic individual who thrives in working as part of a team, the department is fast paced but very friendly, and although we are a busy Practice we like to ensure our staff enjoy their time at work. Main duties of the job The successful candidate will be responsible for providing care navigation to patients. Duties will include face to face interaction, telephone enquiries and various administration tasks. You will undertake all aspects of the receptionist role and work effectively within a team dynamic. About us The Practice is run out of a purpose built building in the heart of Bunbury Village and consists of 2 GP Partners, 4 salaried GP's, 2 Advanced Nurse Practitioners, a Practice Nursing team, Dispensary and Reception team. Date posted 09 April 2025 Pay scheme Other Salary £12.21 an hour Contract Permanent Working pattern Part-time Reference number A3603-25-0001 Job locations Vicarage Lane Bunbury Nr Tarporley Cheshire CW6 9PE Job description Job responsibilities The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: Maintain and monitor the practice appointment system Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Signpost patients to the correct service Initiating contact with and responding to, requests from patients, team members and external agencies Clinically code data on the clinical system Photocopy documentation as required Data entry of new and temporary registrations and relevant patient information as required Input data into patients healthcare records as necessary Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms appropriately Manage all queries as necessary in an efficient manner Carry out system searches as requested Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested Job description Job responsibilities The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: Maintain and monitor the practice appointment system Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Signpost patients to the correct service Initiating contact with and responding to, requests from patients, team members and external agencies Clinically code data on the clinical system Photocopy documentation as required Data entry of new and temporary registrations and relevant patient information as required Input data into patients healthcare records as necessary Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms appropriately Manage all queries as necessary in an efficient manner Carry out system searches as requested Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested Person Specification Qualifications Essential GCSE Maths and English grade 4 (C) or above Experience Essential Working with the general public Experience of administration duties Desirable Working within General Practice Person Specification Qualifications Essential GCSE Maths and English grade 4 (C) or above Experience Essential Working with the general public Experience of administration duties Desirable Working within General Practice Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Bunbury Medical Practice Address Vicarage Lane Bunbury Nr Tarporley Cheshire CW6 9PE Employer's website https://bunburymedicalcentre.gpsurgery.net/ (Opens in a new tab)