Basic Salary from £23,000 (depending on experience)
Full Time – Monday – Friday 9am-5pm plus alternate Saturdays 9am-1:30pm (time off in lieu on any week a Saturday is worked) (35 hours a week)
OUR MISSION
To change public perception of the high street agent.
OUR VISION
To be recognised as the leading agent in Swansea, Mumbles and Gower for clients that value quality customer service. After all... Property is Personal!
Belvoir are looking for an experienced Property Manager to join our team and help assist in the management of our portfolio of fully managed properties.
The ideal candidate must be self-motivated and customer service orientated. Experience in this role would be advantageous, but we will consider candidates with a background in project management and other types of property management. Essential qualities include a positive, can-do attitude, the ability to work in a fast-paced environment, organization skills, and the capability to deal with a wide range of people and clients.
We believe in a good work/life balance for our team; for this reason, our standard full-time hours are less than most of our competitors, at 35 hours per week.
Job Description
* Coordinating and helping to prepare properties for rental;
* Setting up tenancies and arranging safety certificates, coordinating certificate renewals;
* The preparation and signing of documents prior to move in;
* Managing the day-to-day maintenance and repairs at a portfolio of properties;
* Liaising with landlords, contract-holders, contractors, and building management companies as appropriate;
* Carrying out property visits, producing reports, and communicating findings with landlords and contract-holders;
* Managing any changes to contracts and serving legal notices;
* Coordinating contract-holder (tenant) move outs and deposit returns;
* General administration within the office;
* Dealing with new business effectively including walk-ins, telephone, and email enquiries;
* Utilities & Key Management.
We are looking for someone who is:
* Polite and professional;
* Eager to go above and beyond to offer excellent customer service;
* Positive ‘can do’ attitude;
* Efficient, with the ability to work to deadlines and on multiple tasks at one time;
* Very well organized with an eye for detail;
* Excellent negotiation and problem-solving skills;
* Experience in dealing with a range of clients/customers is essential;
* Experience working in an office environment or administration is advantageous;
* Experience in property management/lettings is advantageous;
* Experienced in any of the following would be advantageous - SME Professional, FixFlo, Inventory Hive;
* A good knowledge of Swansea, Mumbles, and Gower would be advantageous;
* A good understanding of property repairs and maintenance would be very useful;
* A clean and valid Driver’s License is essential.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Management
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