We have an exciting opportunity to recruit an experienced Neighbourhood Officer on a 6 month contract in Warrington, with competitive hourly rates.
Your new role
* Tenancy management - viewings, sign-ups, audits, exchanges, inspections, new tenancy visits, attending evictions, unauthorised occupations and tenancy fraud
* Low level ASB management - triaging cases, liaising with Enforcement officers, preparing and serving notices for breaches of tenancy
* Tenancy sustainment support - carrying out assessment of needs, signposting to external support agencies, identifying where customers are at risk of failing their tenancies and making positive interventions
* Responding to general enquiries, queries and complaints from customers, Councillors and Local MPs
* Building and maintaining positive relationships with colleagues, customers and stakeholders
* Home visits
* Health & safety compliance, inspections, assisting to log and chase repairs
What you'll need to succeed
1. Experience in a Housing/Neighbourhood Officer role delivering housing, tenancy and estate management to general needs customers
2. ASB caseload management and experience of dealing with low level arrears & other breaches of tenancy
3. Driving licence with access to own vehicle and valid business insurance
4. Effective communication and interpersonal skills, strong orga...