An exciting opportunity to join an established team of 6 Regional Operations Managers. As a Regional Operations Manager (ROC) you will be an integral member of a small team workingwithin the Operations Directorate, providingleadership and support to ensure the efficient and effective delivery of operational services.
You will be providing senior management support to all operational service lines including Patient Transport Services, Accident &Emergency, Remote Care Services, being the lead point of contact for any on-day service issues impacting on daily service delivery, providing day-to-day supportive management to staff on shift.
You will be responsible for providing Strategic Support level decision making in the initial stages of any incident or event that requires this level of command up to the point that the On-Call Strategic Commander can assume the role, providing support to the full command structure throughout any large scale or protracted emergency incident or business continuity issues as outlined in the YAS Major Incident Plan.
You will be a key link from with YAS to all external system partners and other emergency services partners whose activity may impact on the Trust’s ability to provide timely services to the patients of Yorkshire and Humber. Regularly collaborating to ensure high quality patient care/experience is maintained.
This is a multifaceted leadership and support role workingwithin the Operations Directorate, providingleadership and support to ensure the efficient and effective delivery of operational services,the Regional Operations Centre Manager will be responsible for operational performance coordination across remote patient care, A&E, and PTS, 24 hours a day, 7 days a week.
The post holder will provide senior management support to all operational service lines including Patient Transport Services, Accident &Emergency, Remote Care Services, the post holder will also be the lead point of contact for any on-day service issues impacting on daily service delivery, providing day-to-day management of staff on shift.
The post holder will be responsible for providing Strategic Support level decision making in the initial stages of any incident or event that requires this level of command up to the point that the On-Call Strategic Commander can assume the role. The post holder will also be required to provide support to the full command structure throughout any large scale or protracted emergency incident or business continuity issues as outlined in the YAS Major Incident Plan.
The post holder is responsible for all escalations to external system partners and other emergency services partners whose activity may impact on the Trust’s ability to provide timely services to the patients of Yorkshire and Humber. This includes chairing/participating in local and regional meetings as required.
The post holder will provide senior management support and be the lead point of contact for issues impacting on service delivery and escalations to system partners and other emergency service partners 24/7.
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
Benefits:
• Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
• 27 days annual leave, increasing to 33 with service.
• Contributory Pension.
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes (salary dependent)
• Dedicated employee assistance and counselling service.
• Opportunities for research participation, career progression and ongoing development.
• Well respected, committed and supported staff networks for our workforce.
Check out our YAS One Team Simulation!
Please see the attached job description and person specification for an in depth view of the main responsibilities.
This advert closes on Thursday 6 Feb 2025