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Casual Sales Assistant, Newcastle upon Tyne
Client: Frasers Group
Location: Newcastle upon Tyne, United Kingdom
Job Category: -
EU work permit required: Yes
Job Reference: 36a57e026faf
Job Views: 4
Posted: 24.04.2025
Expiry Date: 08.06.2025
Job Description:
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.
With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
To continue our growth and expansion, we now require truly exceptional, driven, and proven Sales Assistants to join our team.
Key Contribution Areas
* Greet customers with a sincere and warm welcome and ensure they are aware you are there to help.
* Ask open questions to find out customers' needs.
* Recommend, select, and locate the correct merchandise for the customers' needs.
* Provide information about in-store offers, promotions, and store cards.
* Receive and process cash and card transactions.
* Stay updated on the latest trends and product knowledge.
* Maintain a customer-friendly and customer-focused environment at all times.
* Guarantee a high level of customer service consistently.
* Educate and guide customers about Flannels, the brands, and the products we sell.
* Offer alternatives and add-on sales as necessary.
* Ensure store standards are maintained and the store is prepared for the next trading day.
* Comply with all Flannels policies and procedures at all times.
Skills and Knowledge
* Ability to work effectively within a team environment.
Personal Qualities
* High energy to drive projects to completion.
* Confidence and assertiveness.
* Positive and enthusiastic with a can-do attitude.
* Passion for fashion retail.
* Professional manner.
* Fashion-conscious and trend-aware.
* Flexible and reliable.
Think without limits - Think fast, fearlessly, and take the team with you.
Own it and back yourself - Own the basics, own your role, and own the results.
Be relevant - Relevant to our people, our partners, and the planet.
This role has no guaranteed hours of work; hours can vary from week to week, and there may be weeks with no hours offered.
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