Job overview
Royal Cornwall Hospitals NHS Trust is continuing on its digital and clinical transformation. The eCare (Electronic Patient Record) Programme will underpin everything we do for our patients, people, and communities, as well as creating a working environment renowned for excellence and innovation that enables our staff to deliver safe and compassionate care every day.
Key to the success of the EPR will be the engagement and involvement of service users and staff.
The eCare Test Quality Analyst will support the testing/QA of new or upgrades to Business, Infrastructure and Clinical solutions implemented across the Cornwall Healthcare Community.
They will use appropriate IM&T systems to manage and record test processes.
They will support the production of test scripts and plans, undertake testing, and support other test teams or processes.
They will ensure any faults identified via the test process are tracked and managed via Jira (or other system) through to resolution.
They will provide advice and support to entry level testers, teams and individuals on test processes and will assist in developing test plans.
This post is a full time fixed term contract. You will be based onsite at the Royal Cornwall Hospital in Truro.
Are you an experienced Tester?
Do you hold an ISTQB Foundation and Specialist Qualification (or equivalent)?
The eCare Test Quality Analyst will support the provision of a service which ensures software solutions are fit for purpose at the point of delivery.
They will undertake testing activities across two Programmes, including documentation and escalation of test results, incidents and issues which arise during pre-implementation and 'go-live' periods across the two Programmes (EPR & Clinical Programme).
The ECare Test Quality Analyst will be responsible for supporting the Test Manager with the entirety of testing activities across the two Programmes (EPR & Clinical Programme); sharing knowledge and maintaining engagement with colleagues towards achievement within the key results areas.
They will support the production of Test Scripts and Plans and undertake the testing process as well as supporting other testing teams or processes.
The eCare Test Quality Analyst will provide guidance to the Entry Level Testers across the two Programmes (eCare & Clinical Programme).
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.
The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.
The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.
We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.
Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.
KEY RESULT AREAS
The eCare Test Quality Analyst will:
Be responsible for accurately logging and managing of all issues in the local Issues Management Tool and ensuring all supporting information and evidence are well documented.
Will be required to support the production of test scripts and plans and undertake the testing process as well as supporting other testing teams or processes.
Will be expected to recommend rejection of software solutions or new versions/upgrades of software if the testing process highlights unresolved faults that will have an impact on the business-as-usual operations.
Will be expected to comment on and propose changes to Testing procedures/guidance documents.
Will be expected to directly liaise with vendors of IM&T solutions to ensure that faults are identified and resolved.
Will be expected to support escalations to SROs or senior managers if end user resources are not being committed to the testing process.
Communicate effectively and build a good working relationship with clinical and business solution users (project staff, support teams, information analysts, software developers, third party suppliers (both local and national) and system users).
Gain the credibility and confidence of multidisciplinary groups and assisting with invoking change while remaining calm and professional.
Communicate with system users and the Trust to better understand a wide range of work processes and business rules.
Work directly and communicate effectively with the Trust to ensure all testing activities contribute to successful implementations that meet the Trusts’ requirements from both a qualitative and operational perspective by establishing simple and complex test requirements and giving the best testing advice.
To be responsible for the tracking and regular reporting against quality and testing issues from identification to resolution.
Analyse and compare data stored in various clinical software business systems to validate accuracy of data migration or interfacing.
Analyse and respond to complex data queries from internal and external customers dealing with patient data, defects data and workflow issues.
Analyse and explain business and technical requirements, in collaboration with system suppliers and system users, to ensure systems testing outputs meet agreed acceptance criteria.
Analyse the clinical or business context that the system or solution will be expected to support in order to produce a suitable test process.
Maintain up to date knowledge of new systems and upgrades by attending the appropriate familiarisation/training sessions. The post holder will need to be aware of new and changing software and developments to prepare for the testing processes.
Organising/supporting and prioritising multiple testing tasks, workloads and meeting deadlines e.g testing projects.
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK
For further information please visit:
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed
It is anticipated we will receive a high volume of applicants for this vacancy; we may therefore close it early, before the published closing date. You are therefore advised to submit your application at the earliest opportunity to avoid disappointment
This advert closes on Thursday 27 Feb 2025