Job summary An exciting opportunity has arisen to be medical records supervisor for MHLD. This role will play a key part in supporting compliance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) with specific regards to the processing of subject access requests for access to patient records. Main duties of the job If you are someone who has great communication skills, is extremely organised, process driven and able to provide accountability and assurance around the processes involved when handling a subject access request, then this job could be for you. You may already have experience of working within this field, or are looking for a new challenge in a new role within a new service in which you can draw on the knowledge, skills and experience you have to offer. You will be part of a team that will help to shape the new service, as it develops to enable compliance with, and provide assurance on, the new requirements within the data protection legislation. We would expect the candidate to already have a good understanding of Data Protection and GDPR, however, further specialised training will be offered as part of the development of the role. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Date posted 30 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,433 to £26,060 a year per annum, pro rata Contract Permanent Working pattern Full-time Reference number 050-AC827-1024 Job locations Ablett Unit, Glan Clwyd Hospital Sarn Lane Bodelwyddan LL18 5UJ Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications and Knowledge Essential NVQ Level 3 or equivalent qualification / work experience Understanding of GDPR, DPA 2018 and ATHR Act 1990 Understanding of principles of Confidentiality Desirable GDPR Foundation Level Knowledge of record retention and destruction periods Experience Essential Experience of working with Microsoft packages Previous administrative and customer service experience Desirable NHS Experience Experience of working with DPA and FOI Act Experience of handling sensitive and complex sets of information and situations Aptitude and Abilities Essential Good verbal and written skills and ability to communicate effectively at all levels within clinical and non clinical teams Ability to sustain accuracy of work and achieve consistently high standards under pressure Good literacy skills with the ability to analyse and evaluate data to inform improvement recommendations Ability to recognise and evaluate issues, and when to escalate Ability to manage time and make decisions on a variety of tasks and changing priorities Values Essential Committment to placing the patient at the heart of what we do Self motivated, hardworking and enthusiastic Good interpersonal skills and ability to empathise To respect confidentiality and the rights of the patient Person Specification Qualifications and Knowledge Essential NVQ Level 3 or equivalent qualification / work experience Understanding of GDPR, DPA 2018 and ATHR Act 1990 Understanding of principles of Confidentiality Desirable GDPR Foundation Level Knowledge of record retention and destruction periods Experience Essential Experience of working with Microsoft packages Previous administrative and customer service experience Desirable NHS Experience Experience of working with DPA and FOI Act Experience of handling sensitive and complex sets of information and situations Aptitude and Abilities Essential Good verbal and written skills and ability to communicate effectively at all levels within clinical and non clinical teams Ability to sustain accuracy of work and achieve consistently high standards under pressure Good literacy skills with the ability to analyse and evaluate data to inform improvement recommendations Ability to recognise and evaluate issues, and when to escalate Ability to manage time and make decisions on a variety of tasks and changing priorities Values Essential Committment to placing the patient at the heart of what we do Self motivated, hardworking and enthusiastic Good interpersonal skills and ability to empathise To respect confidentiality and the rights of the patient Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Betsi Cadwaladr University Health Board Address Ablett Unit, Glan Clwyd Hospital Sarn Lane Bodelwyddan LL18 5UJ Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)