Are you a dedicated professional with a passion for property management and exceptional customer service? Join our team as a Block Maintenance Manager and play a vital role in ensuring our properties and communal areas are maintained to the highest standards while delivering an outstanding experience for our customers.
About the Role
As a Block Maintenance Manager, you will provide a comprehensive block management service to our customers, ensuring properties are cared for, maintained, and operated effectively. This role is integral to delivering seamless management and maintenance services, overseeing budgets, ensuring compliance, and enhancing customer satisfaction.
Primary Responsibilities
1. Maintain properties and communal areas to the highest standards in line with budgets and regulations.
2. Plan and implement building processes to ensure effective on-site operations and excellent customer service.
3. Oversee planned and cyclical maintenance, negotiating contracts with suppliers and contractors.
4. Ensure all works and services meet quality standards and challenge shortcomings where necessary.
5. Manage block access systems and CCTV, ensuring compliance with GDPR and other legislation.
6. Assist with the integration of established blocks and the mobilisation of new builds, providing guidance to development teams.
7. Set and review annual service charge budgets, ensuring cost-effective cont...