Full time, 37 hours a week. Working between the hours of 7am and 8pm on a four week rolling rota. Will include working one in four weekends. £23,775 progressing to £25,027 Hampshire Social Inclusion Havant and Community Support provides supported accommodation to adults and families, who are homeless or at risk of homelessness across multiple locations. Each are tailored to the needs of the clients and offer various levels of support. This service also provides community support to individuals who are having difficulty maintaining their tenancy in their own accommodation in Havant. Our aim is to provide person-centred support to our clients, empowering them to maintain their existing tenancies and / or gain the life skills they require to move on to more independent living. If you’re looking for a role where every day is different and are looking to make a difference, then please apply. MAIN RESPONSIBILITIES You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks. Carrying out housing management duties such as collecting service charges at various locations Covering Health and Safety duties at various locations Support to move clients on from accommodation services to suitable accommodation options You will mediate and or negotiate with existing housing providers to help prevent homelessness You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes. You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene Carrying out drop in sessions at designated locations. Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement Advise client on appropriate agencies to contact i.e. debt and housing issues Travel and cover services across a geographical patch as and when required Any other reasonable duties required in the interest of the organisation KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING Clear verbal and written English Good IT and keyboard skills Polite, assertive manner, ability to self -motivate Passion for working in a client/customer facing role Knowledge of the benefits system and tenancy legislation Have an interest and genuine concern for homelessness and related issues Knowledge of voluntary and statutory agencies Flexible approach to what is required from the role A full driver’s licence and access to you own vehicle is essential for this role We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next Documents