New Vacancy - Immediate Start Available - Hybrid Working Options Due to rapid expansion within our client's organisation. Oversee and support the Customer Service Assistants Develop and implement strategies to improve customer experience. Handle escalated customer issues and complaints Monitor and report on customer service performance metrics Collaborate with other departments to ensure seamless customer interactions. Skills and Experience Leadership and team management experience Excellent problem solving and decision making skills Prior experience in customer service management Please apply online or call Amanda Nash for further details on