Receptionist - probation service band 2

Job Title: Receptionist (Temporary)
Location: Kidderminster, National Probation Service
Duration: Temporary, ongoing
Hours: Full-time, Monday to Friday, 37 hours per week
Shift Pattern: 9am - 5pm
Pay Rate: £12.21 per hour (paid weekly)

About the Role:

We are seeking a dedicated and strong-willed individual to join the National Probation Service in Cheltenham as a Receptionist. This is a temporary, full-time position, offering the opportunity to contribute to a vital public service while gaining valuable experience in a professional and challenging environment.

Responsibilities:

1. Offender & Victim Information Management: Maintain and arrange accurate data related to offenders and victims within relevant databases.
2. Visitor Reception: Greet and assist onsite visitors, providing direction and support as necessary.
3. Data Entry & Diary Management: Ensure all data is accurately entered and appointments are properly managed.
4. Stakeholder Liaison: Communicate effectively with internal and external stakeholders, including courts, solicitors, and police.
5. Service User Interaction: Liaise with service users face-to-face to arrange appointments and provide support.