Property helpdesk coordinator

Property Helpdesk Coordinator

Property Helpdesk Coordinator

Salary: £30, per annum

Location: Lincoln

Hours of Work: 37.5 hours per week

About the role:

To support the Helpdesk Manager and Property Team in the delivery of Compliance, Servicing, Reactive, Responsive, Planned and Planned Preventative Maintenance to the care homes, other premises including day centres, and offices where applicable. The Property Helpdesk Coordinator will support with administration tasks in relation to statutory servicing, inspections, general maintenance, and contract management. In addition this role will support the homes with their reactive requests via the Helpdesk and monitoring the status of jobs via the CAFM system. Our residents are at the heart of our organisation; so the ideal candidate will ensure each request that comes through to the helpdesk is followed from start to finish with the upmost care and updated on the CAFM system.Maintain all aspects of the CAFM system which includes;Asset dataEstate DataContractor dataCompliance and Reactive data

About you:

1. Certificate in Facilities Management or similar related qualification in Property Management
2. GCSE or equivalent in English & Mathematics
3. Full UK driving licence
4. Experience of working in a similar role and of working within a property management team
5. At least 2 years’ experience supporting responsive maintenance function, including contract management
6. Knowledge of building maintenance and associated risks and compliance issues
7. Experience of facilities management systems (CAFM)

What you will get in return:

8. 25 Days Holiday plus 8 bank holidays
9. Nest Pension
10. Life Assurance
11. Flexible start/finish times
12. Development and progression opportunities
13. Access to blue light card, offering you discount on shopping, days out, restaurants and much more!