Yolk Recruitment are excited to be working with an innovation-driven civil service organisation as they journey through some incredible projects whilst prioritising forward thinking and excellent digital practices.
We are now looking to help them find a talented Senior User Researcher to get involved in some awesome projects whilst working across an enthusiastic and multi-disciplinary team.
What the Senior User Researcher will be doing
* Designing a new visitor levy service
* User research on new and existing services
* Managing feedback, user research and surveys across services
* Co-design of services, including journey mapping and wireframing
What the successful Senior User Researcher will bring to the team
* Lead on planning user research for one of the visitor levy services, carrying out user research activities from recruiting participants, preparing discussion guides and moderating research sessions
* Analyse data to create actionable insights and support design and delivery of a project to meet user needs
* Communicate research findings to help the team and the wider organisation develop a deep understanding of our users and their needs
* Be a leader in the multi-disciplined team working with colleagues ensuring the users voice is represented in the service design process
* Research and understand a new set of users and applying this knowledge to refine our learning and service design
Here's What You'll Get in Return
* Salary of up to £51,839
* 31 days annual leave (+ public holidays)
* Hybrid working options.
Think this one's for you
If you think this Senior User Researcher opportunity is for you then please apply online.
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