***INTERNAL APPLICANTS ONLY***
Darlington Borough Council are looking to recruit a 12 hour Control Room Operator, available for fixed rota shifts and be flexible for covering holidays andamp; emergency cover across 24hrs, 7 days a week 365 days a year.andnbsp;
The control centre operates 24 hours a day, 365 days a year on a three-shift system - 0600-1400 / 1400-2200 / 2200-0600.You must be available to work the any part of the shift rota as required, which includes weekends and bank holidays, and you will be expected to stay within the control room for the full 8 hour shift, including rest breaks.
You must have approximately 1 years previous work experience involving contact with the general public and have the ability to work as part of a team. It is essential that you have good communication, observational and listening skills, be able to handle sensitive information and have a good understanding of the needs of the elderly. Ideally you will be committed to crime prevention, public safety and the welfare of the elderly.
Some knowledge of the legislation affecting the provision of CCTV services would be advantageous along with IT skills and call handling experience. SIA training and/or qualification would be desirable but will provided to the successful candidate.
The successful applicant will be subject to an enhanced DBS.
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
andbull; 32 days Annual Leave plus Bank Holidays, with option to purchaseandnbsp; andnbsp; andnbsp; andnbsp; additional Annual Leave (pro-rata for part time working)
andbull; Access to the Local Government Pension Scheme with option toandnbsp; andnbsp; andnbsp; andnbsp; andnbsp;make Additional Voluntary Contributions
andbull; Generous Maternity, Paternity and Adoption Leave schemes
andbull; Staff equality forums
andbull; Access to a wide range of training, learning and development
andbull; Physiotherapy service
andbull; Confidential counselling service
andbull; Great wellbeing offer
andbull; Cycle to Work Scheme
andbull; Dolphin Centre Fit for Life Discounts
andbull; Local and National retailer discounts
andbull; Arriva Employee Travel Club
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
Find out further information about us and what itandrsquo;s like to work for our great team by visiting the Jobs and Careers home page.
For detailed information on this role, please refer to the Job Description and Person Specification in the Vacancy Information document.
For a further informal discussion, please contact Chris Stokoe, CCTV Duty Manager on 01325 406212 or Paul Branch, CCTV Manager on 01325 406191
General Information for Applicants:
All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 403217 or HR@darlington.gov.uk, who will be happy to assist.
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Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .