Job Description Front of House Manager
LOCATION: Daytona Tamworth, B78 1AR
HOURS: Full-time/Flexible Applicants MUST be available to work evenings and weekends.
SALARY: Competitive
Daytona Tamworth are seeking a professional, confident, and reliable Front of House Manager to lead their dynamic and fast-paced Front of House team at Daytona Tamworth. This role requires an energetic, enthusiastic, and ambitious individual who is passionate about delivering exceptional customer experiences.
KEY RESPONSIBILITIES:
Oversee the smooth and efficient operation of the Reception and Front of House (FOH) areas.
Lead, manage, and manage rota for the Front of House team, ensuring adequate staffing levels.
Deliver first-class customer service, setting high standards for the FOH team.
Train and induct new and existing staff, developing tailored training programmes to meet business needs.
Set targets and actively monitor the team's sales performance in line with company objectives.
Maintain the presentation and cleanliness of all Front of House facilities to an exceptional standard.
ABOUT YOU:
Customer-Focused : Background in a customer-facing role (hospitality preferred), with a proven track record of raising service standards.
Leadership Skills : Ability to recrui...