Business Analyst - Student Information Systems Reference: UOH-TA- Campus: Hybrid/Hull Faculty/Area: Infrastructure Services School/Department: Technology Services Subject Group/Team: Student Information Systems Salary: £, to £, up to % pension and up to £ relocation package days holiday + bank holidays + flexible & hybrid working Post Type: Full Time Closing Date: Sunday August
Applicants are expected to include a CV and covering letter
Applicants are expected to include a CV and covering letter
BENEFITS:
Up to % pension + days holiday + bank holidays + relocation package
THE ROLE :
Business Analyst - Student Information Systems
IT SERVICES:
IT Services (ITS) forms a key part of the new Infrastructure Services Directorate, which comprises both the University Estates & Facilities Directorate and ITS themselves.
The Estates & Facilities Directorate supports and maintains the physical fabric and grounds of the University whilst the primary focus of ITS is to support, improve and transform the way IT is utilised across the University of Hull. The combination of these two services within the wider Infrastructure Services is intended to ensure that digital technologies and digitalisation become ubiquitous across the institution; part of the same fabric and environment providing a seamless digital experience across our whole estate.
ITS is currently organised into four functional groups:
1. IT Operations
2. Technology Services
3. Cyber Security
4. IT Projects
Technology Services, where this role will sit, is a new department within IT and is accountable for the ownership of the strategic platforms within the university. This new way of working for the university aims to drive consistency and governance around the continued iteration and development of technologies which span the entirety of the university. Examples include: the University’s Data Exchange (UDX); Student Information Systems, ServiceNow, Salesforce and a new ERP.
Working closely with business stakeholders, the aim of the team is to support the business by aligning improvements and enhancements of the products in alignment with university objectives and goals.
As a business analyst, the post-holder will have a critical role in understanding, translating and supporting the delivery of these improvements, working closely with stakeholders of all levels to ensure value and return on investment.
DUTIES AND RESPONSIBILITIES:
The SITS Business Analyst is a vital role within the university, responsible for translating business requirements into efficient and effective solutions using the platform. This position involves close collaboration with stakeholders to understand their needs, streamline processes, and drive improvements. The ideal candidate possesses in-depth knowledge of IT service management, excellent analytical skills, and a proven track record in SITS implementations and projects.
The role plays a key part in enhancing operational efficiency and user experience. As such, strong communication skills, attention to detail, and the ability to work both independently and collaboratively are essential for success.
FOR MORE INFO:
Please see the attached job description
or
Contact Edward Stabler at k