Job Advert
The Whittan Group is the largest manufacturer of steel storage products in the United Kingdom. Operating through a number of
market leading brands; we design, manufacture and install storage solutions for commercial and industrial environments in the UK
and Europe.
The Dispatch Supervisor will be responsible for the efficient and safe scheduling/execution for the company’s logistics and
dispatch functions. Working alongside the Logistics Manager, it will be the responsibility of the role to ensure we operate with
maximum operational efficiency whilst adhering to all company policies.
Key Responsibilities:
* Supervises the team, coordinates, prioritises and assigns workloads to each assigned team member.
* Manages the team, participating in recruitment, undertaking disciplinary action as required and conducting regular one-to-one
meetings, providing feedback.
* Lead the Dispatch function ensuring all paperwork is processed in accordance with our quality systems.
* Lead the Logistic function ensuring all transport bookings meet customer deadlines, whilst aiming for maximum cost
efficiencies.
* Coordinate with external transport providers, including drivers.
* Escalate risks, particularly where deadlines are likely to be missed, in a timely manner in order that they may be addressed,
suggesting solutions where appropriate.
* Ensure effective communication is in place should there be any delays and delivery failures ahead of the issue reaching the
customer.
* Manage incoming invoices, comparing them to expected costs and submitting for approval.
* Provide & update KPI reports, with suggestions for areas of improvement.
* Manage customer complaints, investigations providing feedback on issues.
* Cover “out of hours” call service for Logistic purposes, if required.
* Securing / locking the department at the end of the working day if required.
Required experience/skills/qualifications:
* Five year’s work experience within a warehouse/dispatch environment
* Two years supervisory experience
* PC Literate to include Microsoft Office
* Strong leadership and team management skills
Desirable:
* Two year’s experience of SAP
* Management qualification
* Good knowledge of UK geography and motorways
Company Benefits:
* Competitive Salary
* 33 days holiday per annum including bank holidays
* Company pension
* Life assurance
* Employee discount scheme
* Long Service Awards
* Monthly STAR Awards
* Employee Assistance Programme
* Support from Trained Mental Health First Aiders
* Cycle2Work Scheme
* Medicash Scheme
* Flexi Holiday Scheme
For more information, please contact HR@whittan.com [HR@whittan.com]
The Whittan Group promotes equality of opportunity in that everyone who works for us and any job applicants will be treated
equally, regardless of gender or gender reassignment, age, ethnic or national origin, nationality, race, colour, marital or civil
partnership status, pregnancy or maternity, disability, sexual orientation, religion or belief.