What you'll do: This is an outstanding opportunity to work for a leading global engineering company. Our site in South Molton is a part of our Aerospace Group, producing and modifying components for leading aerospace and defence companies worldwide. The site has close links to other sites in the UK and globally. We're now looking for a Quality Manager who will be a critical site leadership team member at our South Molton aerospace manufacturing plant. As the Quality Manager you will be responsible for leading the execution and deployment of the defined Strategic Quality Plan in conjunction with plant leadership. You will provide Total Quality Leadership to customers, suppliers, partners and internal manufacturing cells. You will also lead continuous improvement activities in targeted areas & manage the Quality Assurance strategy to ensure product flow consistent with established industry standards, government regulations and customer requirements. Your main responsibilities: ? Manages Quality customer interface to proactively assure requirements are understood and satisfied, including assisting in complaint resolution and root cause and corrective action determination ? Ensures quality organization support to Supply Chain Management organization relative to the collection and analysis of supplier quality data providing expertise and assists suppliers with product and process quality requirements ? Leads the development, implementation, and improvement of the appropriate Quality Management Systems throughout the operation, providing quality leadership and support in the development and launch of new products, processes and services ? Participates in, and may lead, the auditing of internal Quality Systems and completes part approval documentation to assure that customer requirements are met in new or modified products and processes ? Analyzes organizational quality metrics and performs managerial reviews to evaluate results and recommend action plans to close gaps at an operational level ? Develops and implements a Quality structure capable of supporting strategic business plans and initiatives ? Designs and implements quality assurance training programs and conducts training in quality-related topics ? Ensures functional participation in product development and launch activities including identification of customer expectations, manufacturing and test support, reliability analysis, design reviews, evaluation of test programs, material testing. ? Leads improvement teams in the development and evaluation of process capability, process control plans, analysis of out-of-control conditions and process audits ? Ensures development, implementation, and audit of complex inspection and test plans, standards and acceptance criteria, and procedures/work instructions ? Evaluates operational performance of the group in order to facilitate performance management, merit promotions, job transfers, dismissals, commendations, etc. ? Coordinates with plant leadership to prepare consolidated plant, customer, and product status information and action plans Qualifications: Skills: ? Previous experience in a Quality management role in Aerospace industry is a must ? CAA or EASA Part 21 Sub Part G is a must ? Demonstrated knowledge of quality assurance and continuous improvement methods, approaches and tools, including strategic management and project management. ? Demonstrated ability to drive results in the area of Quality, continuous improvement, etc. ? In-depth experience with the practical application of Quality tools, Six Sigma, and Lean Manufacturing methodologies ? Ability to work in a matrix environment, get results and drive change through others ? Ability to learn customers' Quality requirements and drive process improvements ? Effective oral and written communication skills as well as planning and organizational skills ? Ability to manage by influence through solid relationships and process focus