General information
Location: 2 locations
Type of contract: Permanent
Full Time
Occupational field: Sales
Job-ID: 11995
The profession is offered at several locations: Billingham, Cheshire
Job Summary
We are looking for an experienced Field Sales Executive. The person will be responsible for the generation of order income and revenue from new and existing large and medium customers mainly through customer visits or industry events. Responsible for a region/area, portfolio, or a cluster of customers as defined in the sales plan.
Office Location: Warrington or Billingham.
Working hours: 40 Hours per week
Job Description
* Acts as the interface ("single point of contact") between the designated accounts and TÜV Rheinland; initiates regular meetings with customers' key contacts; initiates regular alignment with TR stakeholders representing product/service delivery.
* Understands the UK High Hazards industry and in particular how capital projects fit into the overall strategy of businesses. Interfacing with our project and functional engineering team will be a key aspect of the role.
* Meets and exceeds sales targets: generation of order income and revenue from new and existing large and medium customers as defined in the sales plan.
* Develops and maintains a customer focus list (together with Area Sales Manager) by proposing focus customers and business opportunities based on marketing leads, own opportunities, certificate expiry lists, market knowledge, etc.
* Identifies solutions for customer needs, if necessary, with the involvement of Subject Matter Experts.
* A keen interest in sustainability and the energy transition would be preferable, along with willingness to learn about new technology in this space.
* Conducts regular status and strategy meetings with the customer's mid/senior management to understand their needs and links them to the TR's product/service strategies ("solution selling") as well as TR’s solution group leads. Initiates the development of new services/solutions for customer needs with TÜV.
* Generates new leads (e.g. from fairs) and converts assigned sales leads generated by e.g. marketing or other channels.
* Executes customer visits and/or visits of industry events.
* Acquires new customers.
* Maintains/grows customer loyalty and ring-fences critical business through regular customer interaction and visits.
* Maintains positive relationships with existing customers to up-sell the service portfolio.
* Recovers lost customers.
* Documents all activities in the relevant TR IT tools (e.g. Salesforce.com).
* Responsible for the on-time delivery, quality, and follow-up of the quotation according to the customer needs.
* Follows up on quotations with customers (can be delegated to sales support).
* Conducts the final negotiation of quotation and contracts with the customer in collaboration with relevant stakeholders/P&L responsible persons and in line with TR requirements.
* Supports in the cash collection of unpaid/overdue invoices for the customers for which (s)he is responsible.
* Contact for cross-BF (Business Function)/cross-BS (Business Stream) inquiries from other Sales colleagues.
* Monitors market and competitors.
* Conducts sales analytics in area of responsibility.
* Participates in regular sales reviews with the disciplinary Supervisor.
* Supports the Area Sales Manager in defining the yearly sales plan.
* Other duties as assigned.
What we expect of you?
Education:
* University Degree in Engineering Discipline, Science, Business Administration or equivalent work experience.
Experience & Further Qualifications:
* Fluent in English (B2 Upper intermediate), further language welcome but not required.
* User knowledge in MS Office, Salesforce.com.
* Hands-on mentality.
* Strong consultative/solution selling and negotiation skills.
* Visionary and strong communicator.
* Pronounced interpersonal skills.
* Time management skills and ability to prioritize.
* 5-10 years of professional experience in Key Account Management or related area.
* Experience in working in/with intercultural teams welcome but not required.
* High hazard industrial experience or experience of selling within this field is preferred.
Additional Requirements:
* Driver's license required.
* Travel between 30% and 50% of working time.
What we can offer you
* Hybrid work model and flexible working hours.
* Annual bonus subject to company and individual performance.
* A package of benefits: private medical care, group life insurance, workplace pension scheme, employee discounts, Salary sacrifice options.
* Well-being Support.
* Work in a friendly, diverse, and high-qualified team with a positive and cooperative working atmosphere.
* International environment and daily usage of foreign languages.
* Real development opportunities.
* Direct communication and no formal dress code.
* Employee referral program.
Location
Pavilion 9, Byland Way, Belasis Hall Technology Park, Billingham
TS23 4EB Billingham
Wilderspool Park, Greenalls Avenue, Warrington
WA4 6HL Cheshire
Company
As an international services group, we want to create a working environment in which all our employees feel secure and comfortable - an environment in which they enjoy giving their best with commitment. The key to this lies in an open, respectful cooperation across all countries, cultures, and lifestyles. After all, around 20,000 employees at 500 locations around the globe provide more than 2,500 services. The results of their work can be seen everywhere: in tested elevators or rides, on certified toys or technical equipment, in our consultations or training sessions. No matter where - our international teams have been setting standards in terms of safety, quality, and efficiency for many years.
We value diversity - and take on responsibility
Our specialists appreciate this versatile portfolio, the exciting tasks, and the value of their work for people, the environment, and technology. And we value our specialists for their know-how and commitment, but also for their different personalities and careers. Combined with the professionalism and sense of responsibility of each individual, we create a culture of openness, growth, and collegiality. We want to further strengthen this culture and consistently promote respect in our dealings with one another. Not only do we say that, we live that. We have committed ourselves to acting in accordance with the principles of the UN Global Compact initiative, to fighting corruption and to working for human rights, labour standards, and environmental protection in our daily work. We are active in numerous networks and projects that stand for diversity and equality. In addition, we have developed a broad range of products and services that help to reconcile the professional and private worlds so that our employees can work in a healthy, motivated, and optimal environment.
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