Sales & Customer Service Executive
Location: Bedford - Car Driver
* Salary: £24-28k DOE
* Benefits: Private Health Care
* Career progression and management development opportunities
* Good holidays and Christmas Shutdown
* Social Staff Events
ABOUT YOU…
This position is an office-based role within a busy but relaxed atmosphere. We seek applicants who are well-presented, possess excellent customer service skills, and maintain a professional manner.
Our client, a market leader in the supply of non-mechanical construction products, seeks talented Internal Sales Executives to join their team at the head office near Bedford.
The business offers an outstanding working environment, exciting career and development opportunities, ideal for individuals driven to deliver complete customer satisfaction. The company recognizes and rewards hard work, loyalty, and achievements with excellent incentives and a structured discretionary bonus scheme.
SUMMARY
The role involves working as part of a team in a very busy and fast-paced office to provide prompt and efficient service to customers, both internal and external, while maximizing all revenue opportunities. You will administer associated paperwork and provide outstanding customer service.
This position is permanent and full-time. Experience in the construction sector is not essential as all training is provided to support your success in the role. However, strong customer service and communication skills are essential, as well as the ability to work within a busy and reactive environment.
RESPONSIBILITIES
* Maximize consumable sales opportunities at every chance
* Handle telephone, email, and face-to-face inquiries; process orders from customers and provide accurate information as required
* Ensure accuracy of all paperwork and adherence to procedures for hire and sales contracts, purchase orders, stock transfers, and asset administration
* Liaise with the warehouse to ensure equipment required for hire is available
* Coordinate drivers to ensure equipment is delivered and collected from customers efficiently and on time
* Ensure all deadlines are met in relation to reporting of information
* Work within the Health & Safety Policy of the Company to ensure safe working practices
* Full Driving Licence required.
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