Job summary Hadwen and Quedgeley Primary Care Network is pleased to invite applicants for an exciting management role working within primary care in Gloucester City. The post-holder will provide operational support, strategic planning, and effective project delivery within the PCN. We are looking for someone to join us on 20-25 hours per week, working across two Practices in Quedgeley and Abbeymead. The PCN Business Manager will bring strong operational and people skills to the role and work alongside the existing PCN Management Team. As a member of the PCNs management team you will offer support to colleagues in the PCNs member practices. Ideally you will have knowledge and experience from working in the NHS however, applications with strong skills from other organisations will be welcome. Main duties of the job You will have oversight of a number of projects and services committed to or commissioned by the PCN as well as responsibility for the management, resourcing and regulatory compliance of the work of the PCN. You will work closely with the PCNs Clinical Director and the management teams at both Practices, and be responsible for writing bid applications and completing relevant reports and templates. The role includes regularly attending internal and external meetings, representing the PCN across different groups. About us Hadwen and Quedgeley PCN was formed in 2020. We have 2 member practices, Hadwen Health in Abbeydale and Quedgeley Medical Centre in Quedgeley. We have a combined population of approximately 24500 patients. Our Network works very closely with our community team and other local Healthcare providers. Both participating practices have adopted new methods of working via an extended clinical workforce which includes Salaried GPs, Clinical Pharmacists, Advanced Practitioners, Practice Nurses, Health Care Assistants, Physiotherapists and Social Prescribers. Date posted 24 October 2024 Pay scheme Other Salary £40,000 to £45,000 a year Pro rata Contract Permanent Working pattern Part-time, Flexible working Reference number A2812-24-0009 Job locations Olympus Park Quedgeley Gloucester GL2 4NF Hadwen Medical Practice Glevum Way Abbeydale Gloucester GL4 4BL Job description Job responsibilities Business Planning and PCN Strategy Development Lead the development of a PCN strategic plan Identify new income streams and new services for network practices Support the strategic development of new services and participate in their evaluation Apply for PCN development funds and resources to help the network achieve its objectives. Look at PCN development nationally and advise the Clinical Directors and member practices on initiatives, policy development, best practice and funding streams Meetings Chair PCN meetings Attend countywide PCN meetings Be a point of contact for the Clinical Directors, Network practices, screening communication,correspondence and attend meetings as required Work with member practices to build a network identity and promote its ethos and values Represent the network at meetings with the ICB and other partners Work with other PCN Managers and Clinical Directors within the county Encourage and foster effective working relationships between networks and within the ILP Financial and contractual performance and financial reporting Work alongside the member Practicesto: Track Income and expenditure Provide financial reports to the network practices. Monitor and track risks and issues. Work on proactive escalation and resolution Bids and Contracts Review PCN service specifications and identify KPIs and key deliverables for practices Prepare and present Business Cases to the PCN practices Work with member practices to ensure that all obligations under the agreement are met and network practices are fairly and equitably remunerated. Oversee performance dashboards and supporting practices to implement remedial actions where needed. Represent the interests of the network at contract meetings with other bodies such as the ICB Present data to member practices, Clinical Directors and other stakeholders related to network performance Draft bid proposals and contract responses. Complete and sign MoUs. Maintain records to demonstrate performance against targets Act as Project Manager for existing and new projects HR/Workforce planning Compile workforce returns as required by NHS E/ICB Lead on all PCN workforce planning and proposals for PCN Providing management support to Social Prescribing Link Workers and Care Coordinators Communication and Engagement Maintain effective and timely communication with network practices, clinical directors and network employees Communicate with network practices, ICB and other stakeholders such as the wider ICT, Care Homes etc and promote the identity and ethos of the network Communicate effectively with patients and carers Be comfortable and competent at networking at all levels Apply professional standards Oversee alignment of digital options for service delivery across the PCN This job description is intended to be a basic guide to the scope and the responsibilities of the post and is not exhaustive. There may be other duties required of the post holder commensurate with the position. It will be subject to regular review and amendments as necessary in consultation with the post holder. Job description Job responsibilities Business Planning and PCN Strategy Development Lead the development of a PCN strategic plan Identify new income streams and new services for network practices Support the strategic development of new services and participate in their evaluation Apply for PCN development funds and resources to help the network achieve its objectives. Look at PCN development nationally and advise the Clinical Directors and member practices on initiatives, policy development, best practice and funding streams Meetings Chair PCN meetings Attend countywide PCN meetings Be a point of contact for the Clinical Directors, Network practices, screening communication,correspondence and attend meetings as required Work with member practices to build a network identity and promote its ethos and values Represent the network at meetings with the ICB and other partners Work with other PCN Managers and Clinical Directors within the county Encourage and foster effective working relationships between networks and within the ILP Financial and contractual performance and financial reporting Work alongside the member Practicesto: Track Income and expenditure Provide financial reports to the network practices. Monitor and track risks and issues. Work on proactive escalation and resolution Bids and Contracts Review PCN service specifications and identify KPIs and key deliverables for practices Prepare and present Business Cases to the PCN practices Work with member practices to ensure that all obligations under the agreement are met and network practices are fairly and equitably remunerated. Oversee performance dashboards and supporting practices to implement remedial actions where needed. Represent the interests of the network at contract meetings with other bodies such as the ICB Present data to member practices, Clinical Directors and other stakeholders related to network performance Draft bid proposals and contract responses. Complete and sign MoUs. Maintain records to demonstrate performance against targets Act as Project Manager for existing and new projects HR/Workforce planning Compile workforce returns as required by NHS E/ICB Lead on all PCN workforce planning and proposals for PCN Providing management support to Social Prescribing Link Workers and Care Coordinators Communication and Engagement Maintain effective and timely communication with network practices, clinical directors and network employees Communicate with network practices, ICB and other stakeholders such as the wider ICT, Care Homes etc and promote the identity and ethos of the network Communicate effectively with patients and carers Be comfortable and competent at networking at all levels Apply professional standards Oversee alignment of digital options for service delivery across the PCN This job description is intended to be a basic guide to the scope and the responsibilities of the post and is not exhaustive. There may be other duties required of the post holder commensurate with the position. It will be subject to regular review and amendments as necessary in consultation with the post holder. Person Specification Qualifications Essential Ability to seek out, build and foster relationships to effectively develop and deliver on projects and plans. Excellent communication skills with ability to communicate at all levels and across a multi-agency environment. Ability to manage a large amount of complex information with accuracy and attention to detail. Organisational skills and ability to operate effectively across complex work cultures and environments. Ability to anticipate, plan and manage change. Strong project and financial management skills. Competent in organising and managing competing priorities. High level of IT / computer skills including use of databases and spreadsheets. Significant knowledge of techniques, and tools across range of activities including: Budgeting and financial management. Commissioning and contracting. Project management. Ability to build strong and positive working relationships across the Primary Care Network. Ability to influence others constructively to achieve results Ability to solve problems, make good judgement and take decisions Ability to work under pressure and meet deadlines Reliability, integrity and discretion Willingness to constructively challenge the work of self and others Able to work with initiative and creativity Ability to manage own workload Flexibility and enthusiasm for working in a changing environment Experience of co-ordinating projects in a complex and challenging environment Experience of monitoring budgets and project plans. Experience in recruitment, induction and training of staff Excellent level of written and spoken English and good level of numeracy Able to travel independently across the local area Desirable Knowledge and understanding of current NHS pressures, local healthcare structures and priorities and drivers relating to Primary Care Services. Knowledge and understanding of PCN networks and their priorities Experience of working in a Primary Care setting or other healthcare environment Person Specification Qualifications Essential Ability to seek out, build and foster relationships to effectively develop and deliver on projects and plans. Excellent communication skills with ability to communicate at all levels and across a multi-agency environment. Ability to manage a large amount of complex information with accuracy and attention to detail. Organisational skills and ability to operate effectively across complex work cultures and environments. Ability to anticipate, plan and manage change. Strong project and financial management skills. Competent in organising and managing competing priorities. High level of IT / computer skills including use of databases and spreadsheets. Significant knowledge of techniques, and tools across range of activities including: Budgeting and financial management. Commissioning and contracting. Project management. Ability to build strong and positive working relationships across the Primary Care Network. Ability to influence others constructively to achieve results Ability to solve problems, make good judgement and take decisions Ability to work under pressure and meet deadlines Reliability, integrity and discretion Willingness to constructively challenge the work of self and others Able to work with initiative and creativity Ability to manage own workload Flexibility and enthusiasm for working in a changing environment Experience of co-ordinating projects in a complex and challenging environment Experience of monitoring budgets and project plans. Experience in recruitment, induction and training of staff Excellent level of written and spoken English and good level of numeracy Able to travel independently across the local area Desirable Knowledge and understanding of current NHS pressures, local healthcare structures and priorities and drivers relating to Primary Care Services. Knowledge and understanding of PCN networks and their priorities Experience of working in a Primary Care setting or other healthcare environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Quedgeley Medical Centre Address Olympus Park Quedgeley Gloucester GL2 4NF Employer's website https://quedgeleymedicalcentre.nhs.uk/ (Opens in a new tab)