York and Scarborough Teaching Hospitals NHS Foundation Trust
An exciting opportunity has arisen in Malton Hospital Outpatients/Medical Records Department for a Band 3 Administrative Assistant.
This post is centered on the Outpatients activity within the department, managing room bookings, uploading referrals, booking appointments, dealing with clinic cancellations and preparing Medical Records for clinics.
This post is essential to the effective running of the department.
You will need excellent communication and organisational skills, and be willing to learn and develop new skills. You will need to be able to demonstrate the ability to work independently, and be willing to be adaptable and flexible to meet the needs of this very busy department.
We are looking for a colleague who is positive, approachable, friendly, and able to work as part of a team, but also shows initiative and has a flexible and patient centred approach.
Main duties of the job
* Knowledge/awareness of confidential information and record keeping.
* Providing administrative support for the team.
* Dealing with enquiries from other healthcare professionals and patients via email / phone / in person.
* General administration to support the smooth running of the service.
* To use the Trust's CPD (Core Patient Database) system and other databases for which full training will be provided.
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Person Specification
Skills
* Able to organise and prioritise own workload
* Good communication skills on the telephone and face-to-face
* Excellent interpersonal skills
* Able to function effectively as part of a team
* Attention to detail/ability to record accurate data
Knowledge, Training & Experience
* Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience.
* Previous clerical experience and knowledge equivalent to NVQ 3 Level
* Experience of working with Microsoft packages
* Understanding a range of work procedures and processes
* Previous Office/Administrative experience in an NHS environment
* Experience of dealing with confidential information or using patient administrative systems
* Experience of processing Outpatient appointments
* Experience of working in a receptionist capacity
* Experience of numerical filing sequences or working within a medical records environment
Personal attributes
* Self-disciplined/motivated to function independently
* Methodical and highly organised
* Willingness to work flexibly in an environment with changing demands and priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
York and Scarborough Teaching Hospitals NHS Foundation Trust
£24,071 to £25,674 a year pro rata/per annum
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