Job summary To undertake various clerical and administrative duties to facilitate the smooth running of the ward. Main duties of the job To undertake various clerical and administrative duties to facilitate the smooth running of the ward including supporting patient relatives. About us Diversity is what makes us interesting Inclusion is what will make us outstanding. Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community. We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview. If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342. Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team. Date posted 14 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Dependent on Experience Contract Permanent Working pattern Full-time, Part-time Reference number 193-6880867UCGB2-CCWARDC Job locations Royal Berkshire Hospital London Road Reading RG1 5AN Job description Job responsibilities 1. Liaise on a daily basis with nurse in charge.2. To deal with the following:- managing patient records including: requesting notes from medical records; tracking notesfrom the ward; answering medical record requests;- answering incoming calls and either dealing with enquiries or diverting calls, and- booking patient transport for outpatient appointments and treatment.3. To be able to use the EPR system to book appointments, enter demographics, admit anddischarge patients.4. To prepare notes, and other relevant documentation for transfer with the patient to the wardsas required, tracking using EPR5. To support nursing and medical staff as required.6. To ensure the ward areas is kept well stocked with stationary, and photocopying as required.7. Liaise with the facilities department on behalf of staff, logging maintenance requests. Job description Job responsibilities 1. Liaise on a daily basis with nurse in charge.2. To deal with the following:- managing patient records including: requesting notes from medical records; tracking notesfrom the ward; answering medical record requests;- answering incoming calls and either dealing with enquiries or diverting calls, and- booking patient transport for outpatient appointments and treatment.3. To be able to use the EPR system to book appointments, enter demographics, admit anddischarge patients.4. To prepare notes, and other relevant documentation for transfer with the patient to the wardsas required, tracking using EPR5. To support nursing and medical staff as required.6. To ensure the ward areas is kept well stocked with stationary, and photocopying as required.7. Liaise with the facilities department on behalf of staff, logging maintenance requests. Person Specification Education/Qualifications & Training Essential Literate and numerate Desirable Typing/Computer skills Experience Essential Working with the public Desirable Previous hospital clerical work Person Specification Education/Qualifications & Training Essential Literate and numerate Desirable Typing/Computer skills Experience Essential Working with the public Desirable Previous hospital clerical work Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Berkshire NHS Foundation Trust Address Royal Berkshire Hospital London Road Reading RG1 5AN Employer's website https://www.royalberkshire.nhs.uk/ (Opens in a new tab)