Proposed interview date: 10th March
Maternity Cover till May 2026
Derby College Group (DCG) are recruiting a Student Services Advisor to join our Student Services team based at our Jospeh Wright Campus, and supporting our other campuses as required. DCG supports 13,000 students studying full-time, part-time or via distance learning on a wide range of programmes including academic, vocational, apprenticeships and higher education. The student is at the heart of everything we do, and we pride ourselves on providing an excellent level of customer service throughout their journey at DCG. If you would like to visit the site before applying, please reach out to us at .
The Opportunity
The Student Services team is the first port of call for students throughout their entire journey with DCG, from the application/admissions process to when they require information, advice or guidance (IAG). Within this role you'll be a pivotal member of the Student Services team providing this important support to students in person, via telephone or email. You'll be part of a strong flexible customer focussed team who are dedicated to supporting our students through their journey with us.
For a full explanation of the roles and responsibilities, please click here.
About you
To excel within this role, you'll have great interpersonal and communication...