We are a dynamic GP surgery under new management since January 2022. We are forward-thinking and work across three sites, two of which operate dispensaries for our local population.
General practice is busy and can be stressful and therefore team morale and a positive, supportive, well-organised working environment is top of the things we aim to provide for our GPs.
We are looking for a GP who wants to come in, treat the patients well, engage positively with staff and join us in our drive to be a well-run practice delivering positive outcomes for our patients.
Our practice Mission Statement is to place patients at the heart of all we do recognising that every patient matters.
We aim to provide a good service and for all of our team to be proud of where they work.
As a surgery, we are on a big recruitment drive to create new roles across the practice as part of our desire to increase appointments and build greater resilience across our team. We aim to provide all our staff with a good work-life balance whereby the odd stressful day is the norm (as we know this can't always be avoided) and not a workplace where a stressful day is considered and accepted as the 'norm'.
Main duties of the job
* The delivery of highly effective medical care to our patients
* The provision of services commensurate with the GMS contract
* Generic prescribing adhering to local and national guidance
* Effective management of long-term conditions
* On a rotational basis, undertake telephone triage and duty doctor roles
* Maintain accurate clinical records in conjunction with good practice, policy and guidance
* Working collaboratively, accepting an equal share of the practice workload
* Adhere to best practice recommended through clinical guidelines and the audit process
* Accept delegated responsibility for a specific area (or areas) of the QOF
* Commit to self-learning and instil an ethos of continuing professional development across the practice team
* Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure
About us
We are 40 minutes from the coast and a short drive from the South Downs and Ashdown Forest. Former Practice Manager of the Year Charlotte Luck joined our team as Practice Director in January 2022. She is committed to developing the surgery and its team.
We look after approximately 15,000 patients. We have three partners and six salaried doctors. Our main site is situated at Buxted and we have two branch surgeries based in Horam and East Hoathly.
We have an in-house First Contact Physio, Mental Health Coordinator and Social Care Navigator and an Urgent Care Team, meaning we are able to divert some MSK, Mental Health, and routine enquiries from patients needing social support away from our GPs. We also have the assistance of a pharmacist and pharmacy technicians who support us with things such as drug monitoring and medication reviews.
We are a training and dispensing practice and a member of the Greater Wealden PCN (Primary Care Network), which is a part of the Sussex Integrated Care Board.
We are a team of 90 individuals.
Job responsibilities
Primary Responsibilities:
* The delivery of highly effective medical care to our patient population
* The provision of services commensurate with the GMS contract
* Generic prescribing adhering to local and national guidance
* Effective management of long-term conditions
* Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
* On a rotational basis, undertake telephone triage and duty doctor roles
* Maintain accurate clinical records in conjunction with good practice, policy and guidance
* Working collaboratively, accepting an equal share of the practice workload
* Adhere to best practice recommended through clinical guidelines and the audit process
* Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
* Accept delegated responsibility for a specific area (or areas) of the QOF
* Attend and contribute effectively to practice meetings as required
* Contribute effectively to the development and maintenance of the practice including clinical governance, training, financial management and HR
* Ensure compliance with the appraisal process
* Prepare and complete the revalidation process
* Commit to self-learning and instil an ethos of continuing professional development across the practice team
* Support the training of medical students from all clinical disciplines
* Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure
* Review and adhere to practice protocols and policies at all times
* Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times
Secondary Responsibilities:
* Participate in practice audits as requested by the audit lead
* Participate in local initiatives to enhance service delivery and patient care
* Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)
Generic Responsibilities:
All staff at Buxted Medical Centre have a duty to conform to the following:
Equality, Diversity & Inclusion
A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.
Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.
Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.
Safety, Health, Environment and Fire (SHEF)
This practice is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.
Confidentiality
This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.
Quality & Continuous Improvement (CI)
To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.
This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.
Induction Training
On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Practice Manager.
Person Specification
Qualifications
* Qualified GP
* MRCGP
* Vocational Training Certificate or equivalent JCPTGP
* General Practitioner (Certificate of Completion of Training CCT)
* Full GMC Registration
* National Performers List registration
* Appropriate defence indemnity (MPS/MDU)
* Eligibility to practice in the UK independently
Personal Qualities
* Polite and confident
* Flexible and cooperative
* Motivated, forward thinker
* Problem solver with the ability to process information accurately and effectively, interpreting data as required
* High levels of integrity and loyalty
* Sensitive and empathetic in distressing situations
* Ability to work under pressure / in stressful situations
* Effectively able to communicate and understand the needs of the patient
* Commitment to ongoing professional development
* Punctual and committed to supporting the team effort
Other Requirements
* Flexibility to work outside of core office hours
* Project lead as required with CQC, CCG and QOF
Experience
* Experience of working in a primary care environment
* Experience of continued professional development
* Experience of QOF and clinical audit
* General understanding of the GMS contract
* Experience of medicines management
* Experience of CCG initiatives
Clinical Knowledge and Skills
* Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP
* Excellent communication skills (written and oral)
* Clear, polite telephone manner
* Competent in the use of Office and Outlook
* Effective time management (Planning & Organising)
* Ability to work as a team member and autonomously
* Excellent interpersonal skills
* Problem solving & analytical skills
* Ability to follow clinical policy and procedure
* Experience with audit and able to lead audit programmes
* Experience with clinical risk management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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