Job summary Are you a people person, highly organized, and passionate about patient care? Our Oncology Service is seeking a motivated, friendly, and confident individual with experience in a fast-paced, patient-facing environment to join our team. Imperial College Healthcare NHS Trust is an Academic Health Science Centre (AHSC) and one of the largest NHS Trusts in the country. Our mission is to deliver world-class healthcare for our patients through excellence in research, education, and training. We are currently recruiting an enthusiastic administrator to join our Oncology Outpatient team. In this role, you will provide full administrative support, including reception services for our chemotherapy day unit. The successful candidate will need to be able to organize and prioritize their own workload while working closely with clinical colleagues to ensure seamless service for our patients at all times. This is an excellent opportunity for a skilled administrator to develop and grow in a complex, fast-paced environment. You will need strong teamwork, interpersonal, and communication skills, along with the drive and vision to continually improve yourself and the service. This is a full-time position, working Monday to Friday, 9:00 AM - 5:00 PM (37.5 hours per week). Main duties of the job Use initiative and work without direct supervision, as well as to use relevant information technology to facilitate the performance of tasks. Participate in annual appraisals and performance reviews. Identify personal development needs. Attend training and development as required. Help provide cover for the other departmental administrators during busy periods, sickness and annual leave and where there is an imbalance of workload. To act as part of the wider multidisciplinary team, including clinicians, nurses, therapists and other clerical and professional staff. Understand and adhere to all Trust policies, guidelines and procedures. Support the Trust in providing the best experience possible for each of our patients. To maintain confidentiality in respect of information obtained at all times. About us At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk tous at interview. Date posted 30 January 2025 Pay scheme Agenda for change Band Band 3 Salary £29,485 to £31,088 a year pa inclusive Contract Permanent Working pattern Full-time Reference number 290-SCCS-1821 Job locations Hammersmith Hospital 72 Du Cane Rd, London London W12 0HS Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviewsplease view the Job Description attachment with the job advert. Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviewsplease view the Job Description attachment with the job advert. Person Specification Education/ Qualifications Essential A-Levels or equivalent knowledge or experience Desirable Medical terminology Experience Essential Administrative experience Filing techniques IT literacy Desirable Previous experience in an NHS institution. Knowledge in Cerner and other Imperial systems Skills/Knowledge/ Abilities Essential Clear and effective communication skills Team player Excellent interpersonal skill Ability to work autonomously or as part of a team Understanding of providing excellent customer service Able to communicate contentious and or sensitive information to service users and internal colleagues Knowledge of administration procedures and computerised software Desirable Service sector work NVQ II Customer Care or equivalent Person Specification Education/ Qualifications Essential A-Levels or equivalent knowledge or experience Desirable Medical terminology Experience Essential Administrative experience Filing techniques IT literacy Desirable Previous experience in an NHS institution. Knowledge in Cerner and other Imperial systems Skills/Knowledge/ Abilities Essential Clear and effective communication skills Team player Excellent interpersonal skill Ability to work autonomously or as part of a team Understanding of providing excellent customer service Able to communicate contentious and or sensitive information to service users and internal colleagues Knowledge of administration procedures and computerised software Desirable Service sector work NVQ II Customer Care or equivalent Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Imperial College Healthcare NHS Trust Address Hammersmith Hospital 72 Du Cane Rd, London London W12 0HS Employer's website https://www.imperial.nhs.uk/ (Opens in a new tab)