The Glades Neighbourhood Team is a friendly, supportive, and hardworking team who are looking for enthusiastic individuals to join us. We pride ourselves in providing outstanding care to patients in the Wyre Forest in Worcestershire. The team operates from 07:30am to 18:30pm on a seven-day rota including weekends and Bank Holidays, various shift patterns are available. Flexible working opportunities are available. This post is for 18 hours over 3 days out of 7 on a rota basis including weekends & Bank Holidays. We are looking to recruit an administrator who is innovative, dynamic, and keen to join the team in supporting us to deliver high quality care, and to continue our development of integrated care in the community. The role is varied and rewarding.
The Neighbourhood Team consists of Community Nurses, Senior Nurse Practitioners, Advanced Clinical Practitioners, Occupational Therapists, Physiotherapists, Healthcare Assistants, and administrators. GP and social care colleagues work closely alongside. We offer a friendly team environment, learning and development opportunities, and well-being support.
If you would like to discuss informally if this is the right role for you, please get in touch with the Recruiting Manager which can be found on the top right-hand side of the advert.
Responsibilities:
1. Undertake administrative duties that are specific to the role.
2. Deal with telephone and email enquiries.
3. Manage incoming and outgoing post, stock ordering, and deliveries.
4. Provide administrative support as required, e.g. typing, data inputting, filing, and scanning in line with Trust Policies and Procedures.
5. Liaise and interact with service users and colleagues, as and when required.
6. Facilitate the smooth running of clinics/appointments, ensuring that clinical/non-clinical records are obtained and retrieved, as required.
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer:
* 27 days leave plus bank holidays, increasing up to 33 days with long service
* Generous NHS pension and enhanced pay when you work unsocial hours
* Flexible and agile working opportunities
* Great maternity, paternity, and adoption support
* Wide range of supportive staff networks
* Health and wellbeing opportunities
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