Receptionist/Clerk - Emergency Department
* Band 3 role
* Full time or Part time available
* Up to 37.5 Hours per Week
* Permanent contract
This is an exciting opportunity to work as part of a small friendly team undertaking receptionist and administrative duties in our Emergency Department.
The Emergency Department is a busy, interesting place to work and sees 47,000 patients a year on average and the majority of them are booked in by our ED Receptionist/Clerk team.
Emergency Department Reception operates 24 hours a day, 7 days a week so you will work as part of a rota working nights, weekends and some bank holidays. Rotas are planned 6 weeks in advance and enhancements are payable for all unsocial hour shifts.
If you have good customer service, communication, and administrative skills, are flexible in your approach, reliable and enjoy working in a busy, dynamic environment we would love to hear from you.
The role is permanent and could be worked as either full time (37.5 hours per week) or a part time basis – please include details of your preference when you apply.
The role is within the Bed Bureau part of our Emergency Department taking calls from GPs, Minor Injuries Units, and other hospitals referring patients into the hospital for speciality-related care. You will be responsible for taking those calls, liaising with the speciality service and booking transport for the patient, if required.
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.
Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
For further details / informal visits contact: Name: Tracie Cranswick Job title: ED/Bed Bureau Team Lead Email address: Tracie.Cranswick@dchft.nhs.uk Telephone number: 01305 255802
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