Job Description Job Title : Medical Receptionist Location : Liverpool Site : GP Surgery Rate: £14.80 per hour Overview We are looking for a dedicated and friendly Medical Receptionist to join our healthcare team. The primary responsibilities of this role include performing various administrative tasks and providing excellent customer service to patients. The ideal candidate should have strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Responsibilities Greet and check in patients upon their arrival Schedule appointments and follow-up visits Answer phone calls and respond to inquiries Collect patient information and verify insurance details Maintain and update patient records Coordinate with medical staff and other departments Handle billing and payment processing Ensure a clean and organized reception area Qualifications Proven experience as a Medical Receptionist or similar role Knowledge of medical terminology and procedures Proficient in using medical office software and Microsoft Office Excellent communication and interpersonal skills Ability to prioritize and multitask effectively Strong attention to detail and accuracy High school diploma or equivalent; additional certification in healthcare administration is a plus Day-to-day As a Medical Receptionist, you will spend your days welcoming and assisting patients, scheduling appointments, handling administrative tasks, and providing support to the medical staff. Your role is crucial in ensuring the smooth functioning of our medical facility and delivering a positive experience for our patients. You will have the opportunity to interact with diverse individuals and contribute to the overall efficiency of our healthcare operations.