Job Description - Sales Coordinator (HOT0BEGA)
Job Number:
HOT0BEGA
Work Locations:
Conrad London St. James Hotel 22-28 Broadway London SW1H 0BH
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.
Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
A World of Rewards:
* Annual Salary ranging from £30,000 to £33,000.
* A global travel program for team members
* Uniforms
* Meals whilst on duty
* To be part of a fabulous team
The hotel located in the heart of Westminster, as well as 256 beautifully appointed bedrooms, offers its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for. Supported by celebrity chef Sally Abe, they consist of:
* The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub
* The Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside
* The Pem, a glamorous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques
* The Orchard, for afternoon teas and lighter meals
* The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.
* Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James.
A Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business.
What will I be doing?
As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:
* Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
* Understand fully the hotel amenities, packages and promotions
* Generate and develop sales leads and contact potential clients to build business relationships
* Produce quotations and written confirmation to all clients
* Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
* Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
* Arrange and carry out Hotel show rounds
What are we looking for?
A Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
* High level of IT skills, including Excel, PowerPoint, and Word
* Proactive approach to meeting deadlines and targets
* Excellent organisational and administration skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Previous experience in a sales role
* Relevant degree, in a sales or business discipline, from an academic institution
Travel:
* St James Park Tube Station – District & Circle Line – across the road
* Westminster Tube Station – Jubilee Line (4 Mins Walk)
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