Credit Controller (Italian Speaker)
Location: Chelmsford, United Kingdom
Time Type: Full time
Posted on: Posted Today
Job Requisition ID: 328118
Primary Details
Credit Controller (Italian Speaker)
Chelmsford
Permanent (Hybrid)
At QBE, our purpose is to enable a more resilient future.
We are an international insurer and reinsurer with a local presence in 27 countries.
The Opportunity
This is an exciting time to be joining us as we embark on several projects. We're seeking individuals who are looking for a chance to establish their career in a supportive environment where anything is possible. Are you ready to grow your career with us? If you are a team player with a desire to learn, then this is the role for you.
Your new role
Reporting to the Credit Control Team Leader, you'll ensure prompt collection and reconciliation of premiums, minimisation of bad debts and maximisation of cash flow. You'll provide experience and support to the management team by ensuring daily and monthly targets are met with problems identified and overcome. You'll also work with our European Team in the UK and the Teams in the European branches.
Main responsibilities:
* Take full ownership of the Broker Accounts. Review all escalated unidentified cash or debt where there are collection difficulties to ensure these are cleared at the earliest opportunity.
* Review Broker statements, ensuring that any unreconciled premiums are completed.
* Identify Brokers with high volumes of queries, identifying reason for queries enabling development of strategies to eliminate the need of queries, in collaboration with all parties concerned.
* Develop, maintain and enhance process documentation and user guides following the Document Standards templates.
* Analyse all processes related data, highlighting areas of concerns and propose working solutions where applicable.
* Ensure quality and timely data capture across all processes is accurate enabling effective MI.
About you
Can you speak in another language? We'd love to hear from you! We'd also like to hear from you if you can build and maintain relationships easily and have great attention to detail. Comprehensive training will be provided.
Skills you'll need:
* An additional language - ideally Italian or German, Spanish, French, Swedish, Danish.
* Customer service experience with good communications, negotiation and influencing skills.
* Experience using MS Office applications, Word, Excel, PowerPoint.
* Good understanding and ability to analyse detailed reports.
* Experience working within insurance will be advantageous, ideally underwriting administration and/or credit control experience within the Commercial/London Insurance market.
Why QBE?
At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you.
QBE Benefits
* 30 days holiday a year with the option to buy up to 2 additional days.
* Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
* Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
* Private medical insurance – we fund fully comprehensive private medical cover for you and your family.
* Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
* Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
What next? If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
About Us
We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 27 countries around the world.
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