Job Description
About us:
Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this.
What you’ll do:
They are seeking a motivated Learning & Development Assistant (Maternity Cover) to support the Learning & Development Manager in all administration activities. The role will provide efficient, effective, professional, administrative support and help with the development and delivery of training programmess and initiatives across c2c.
Duration: 12 months.
Probation: 3 months.
Key accountabilities:
* Managing the administration of the entire life cycle of people development initiatives and events, including liaising with suppliers, issuing joining instructions and recording attendance.
* To source details on learning and development interventions, in order to meet organisational, departmental and individual development needs.
* To arrange the booking of trainers, venues, travel, accommodation and facilities for learning and development events in compliance with ICO policies and procedures
* To communicate course requirements and details to delegates, facilities, trainers, and external suppliers within agreed timescales.
* To schedule staff to attend internal and external learning events to meet requirements and the wider learning and development strategy.
* To produce regular reports to update managers and staff on mandatory training requirements and staff training records.
* To maintain and update the Professional Qualifications tracker and Training Course tracker to accurately record all L&D activities.
* To assist with the administration of c2c's new e-learning platform ‘Access Learning’, including updating staff training records, answering staff queries, producing reports, collating feedback and liaising with the platform providers (Access).
* Lead on all Corporate Induction and onboarding administration and processes.
* General administration including raising purchase orders, managing payments, taking minutes and running and analysing a variety of reports.
What is takes:
The role requires an articulate individual who can build and maintain effective and strong relationships with internal/external stakeholders. This is key in supporting positive change in L&D policy and procedure adoption across c2c. The individual should have:
* Previous experience in a Learning and Development environment.
* A CIPD Level 3 Diploma in Learning & Development
* An understanding of Learning and Development processes, policies and procedures.
* Experience with Learning Management Systems – Data Entry and Full LMS Administration.
* Experience with Microsoft 365 including MS Excel, Word, and Outlook
* An eye for detail with the ability to multi-task, work well under pressure and within a small team of two.
* Enthusiastic; willing to learn and responds well to guidance/ instruction
* Takes pride in their work; has good standards and is consistent
* Good work ethic: willing carry out tasks without being asked
* Basic time management skills
* Tidy and organised
* Highly punctual and reliable
* Good communication skills
What we offer:
* Attractive salary up to £32,000 depending on experience
* Final salary pension scheme
* 25 days plus all bank /public holidays recognised in England
* Free travel on c2c and discounted travel on other National Rail services
* Access to an online benefits portal, a one-stop shop for a variety of rewards and benefits.
To apply for this vacancy, click on Apply Now
The closing date for this role is Sunday 24th November 2024
Short listing will be carried out based on the information provided in your application.
Feedback will only be provided if you attend an interview or assessment.
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and be able to do everything to the best of their ability regardless of gender, ethnicity or any other characteristic is a key commitment for us.
We are proud of the progress we’re making at c2c and we continue for it to be a significant focus in our business. as we strive to create workplaces that reflect the communities we serve.