Job Description Office Manager Overview We are seeking an experienced and dynamic Office Manager to join a successful team. This is a full-time remote position with the option to work from our York office as desired. As the Office Manager, you will be responsible for managing the back-office team, ensuring smooth sales deliveries process, and liaising with logistics partners to optimise operational processes. Benefits Salary up to 40K DOE Full-time remote position Pension plan Health benefits Responsibilities Demonstrate excellent people management skills Manage and improve core operational processes Utilize the ERP and CRM system to maximise customer experience and company efficiency Accurately record financial transactions and resolve customer queries Support the customer service team with troubleshooting and first-time issue resolution Organize key meetings and administration duties as required Produce reports and management information for the company's directors Organise induction programs for new employees Manage quality and health and safety policies and procedures Deliver outstanding customer service and promote a one-team attitude Qualifications Proven capability of managing a remote team and core processes Strong attention to detail and good numerical skills Excellent customer service ethos and communication skills Proficiency in Microsoft Office packages Strong decision-making skills and a can-do attitude If you are a professional with a passion for accountability and team collaboration, we would love to hear from you. Apply now We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database. Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request. Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments. At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data. http://www.charterhouserecruitment.co.uk/privacy-notice/ INDCH