Salary: £29,000 Hours: 40 hours per week Contract: Permanent About Us Our Brand is built on a passion for sport, product, and service. Our team has worked relentlessly over the past 30 years to ensure we connect athletes worldwide with the best choice of products. We make it our mission to engage with and awaken the passion within our customers; we strive to produce the best possible experience and want them to love sport and sport products as much as we do. We are a lively band of professionals, dedicated to changing the world of sports retail. As we look to grow the Pro-Direct online retail brand into physical stores and omnichannel, this is an excellent opportunity for someone looking to develop their career within retail management and the sports marketplace. Job Description With a real focus on customer experience, our Assistant Store Manager will be key to driving the success of our store. The Assistant Store Manager will assist the Store Manager in overseeing everything from team development and sales targets to inventory control and customer service standards. This role will play a key role in maintaining the store's performance and upholding the brand's image. We want you to bring your skill and passion for retail to constantly evolve how we deliver for our customers; you’ll do this by making a positive impact in the following areas: Team Leadership & Management: Assist in managing teams across the floor in the store. Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently. Create an engaging working environment for colleagues. Providing on-the-spot feedback and celebrating success. Sales and Operations: You will support in achieving results and going beyond set goals, driving store performance to its maximum potential across the floors. Leading the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge. Assist in maintaining optimal inventory levels through regular counts, seasonal adjustments, and management of specials or sales items. Customer Service and Experience: Exhibit and promote exceptional customer service standards, leading by example for staff behaviour. Oversee security and safety measures to guarantee compliance with health and safety regulations. Monitor and audit inventory levels, handle damaged merchandise appropriately, and establish strategies to prevent losses. Visual Merchandising: You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Brand About You: Recent Retail Management experience. Passion for retail and people. Confident leader who can motivate and challenge others to deliver. Detail-oriented. Ability to communicate at all levels. A desire and hunger to be the best. Promote our Brand and our culture to internal and external parties. What you get: Bonus. 28 days of annual leave pro rata (inclusive of bank holidays). 3 days paid sickness. Staff discount of up to 30% (Pro:Direct) and 50% (Do Clothing) National Gym discounts are available through Hussle and Nuffield Health. Employee Assistance Programme (EAP) through AXA Health for staff & family members Enhanced Sick Pay Scheme for staff with over 5 years of length of service. PDS has a vibrant & passionate culture.