Job Details:
Job Reference: HCC620070
Salary Range: £24,405 - £25,430 pro-rata, per annum (actual salary £14,840 - £15,464 per annum)
Work Location: Gosport Discovery Centre, Gosport (with some travel to other libraries in the South area)
Hours per week: 25.5
Contract Type: Permanent
Closing Date: 9 March 2025
Assessment Date: 18 March 2025
The Role:
Do you enjoy working as part of a busy team, meeting and helping people of all ages and providing excellent customer service?
Hampshire’s Libraries need enthusiastic and innovative Library Team Assistants to join our busy and flexible teams.
Your role will be to provide a welcoming environment for all and support the already developing community hub concept in our libraries. You will plan and deliver fun and engaging activities for children such as Rhymetime and Storytime as well as adult activities, this is a fundamental part of the role. You will work with a range of partners and signpost customers when required.
You will provide an excellent customer experience to everyone who visits our libraries, using effective communication skills in order to encourage people to explore our range of books and other available resources, download our apps for eMagazines and eBooks, take part in special promotions for adults and children, sign up for courses and events and support customers when using our IT facilities. In the role you will also be responsible for stock management and general administration.
You will have a good general education combined with excellent interpersonal and customer service skills, with a good standard of IT skills plus the ability to use your own initiative when required.
If you want to work in an innovative and customer-focused role driven to improve outcomes for local communities, this may be the role for you. Some recent initiatives in our libraries include Ukraine connection support, supporting people with death and bereavement and supporting literacy in the early years.
You’ll have a good general education combined with excellent interpersonal and customer service skills, with a good standard of IT skills (ideally with some qualifications and experience) plus the ability to use your own initiative when required.
You will be required to travel between libraries or work at nearby libraries on a regular basis, so you'll need to fulfil specific travel requirements which will be outlined at interview.
A full induction and training programme will be provided.
For further information, please visit
What We Can Offer You:
Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.
Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package
Additional Information:
Library Team Assistant Job Description and Person Specification
Vetting Requirements:
This post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services, references will be requested prior to interview.
Contact Details for an Informal Discussion:
Lynsey Skaskiewicz, Library Team Manager on 07999 872 542 or Roma Williams, Library Team Manager on 07709 101 103.
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.