This job opportunity at Frimley Park Hospital's Day Surgery Unit is for a Ward Clerk/Receptionist to support the administrative needs of a busy department. The role is part-time (30 hours per week) and requires someone who is dynamic and professional to assist with reception duties and clerical tasks.
Main duties of the job
* General clerical and administrative duties
* Managing and dealing with all telephone enquiries, new patients and visitors
* Point of contact for all visitors to the unit
* To maintain patient details on relevant electronic systems updating with necessary requirements such as porting requests
* To manage and update the admission and discharge information system contemporaneously
* Liaise with ward staff to resolve any problems
* Liaise with other departments for example; Waiting list department, consultants secretaries, pharmacy, emergency department, transport, discharge lounge, site managers, porters etc
* To provide administrative support to the nursing and medical staff as required
* Make appointments as necessary
* Ensure general tidiness of DSU Reception areas
* To maintain a safe working environment
* Assisting with audits as required, including data collection
* Reporting of any estates issues via Planet FM and following up these requests
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Job responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person Specification
Qualifications
* GCSE English & Maths or equivalent
* Excel and Word qualification
Experience
Skills & Knowledge
* To work well in a small team
* EROS ordering knowledge
Special Requirements
* Working flexible hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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