Voids & Lettings Performance Manager Hybrid £35.41 per hour/ 35 hours per week potential to go perm The role Working for a London based Housing Association, you will line manage 5 staff. Your responsibilities will span managing a dynamic team, including Voids and Lettings Co-ordinators and regional administration colleagues. You will play a crucial role in analysing, interpreting, and communicating data and information from diverse sources to various audiences. This involves making data-driven decisions to foster a culture of evidence-based decision-making. Your role is instrumental in promoting innovation and continuous improvement, challenging existing practices, and developing more effective means of enhancing service outcomes. With management experience, you will have the opportunity to significantly improve performance and compliance e.g. voids and lettings within your region. Your role involves developing and managing a rigorous compliance function within your team to ensure adherence to policies, processes, and regulatory standards. Key Skills and experience Housing experience essential and ideally good excel skills Consideration also given to experienced Voids / Lettings Managers who need development on the data / excel side Consideration also given to Strong Voids and excel experience but who doesn't have management experience Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy