Band 5 Psychological Professions Communications Support Officer
Band 5
Main area: Administrative and Clerical
Grade: Band 5
Contract: 21 months (Fixed Term per annum)
Hours: Full time, 37.5 hours per week
* Flexible working
* Home or remote working
Job ref: 436-6883242
Site: Trust Headquarters
Town: Birmingham
Salary: £29,970 - £36,483 per annum, pro rata
Salary period: Yearly
Closing: 05/02/2025 23:59
Interview date: 18/02/2025
Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Job overview
Come Join Our Team!
Are you keen to support our NHS workforce to develop and grow? Can your wide range of communications skills help us promote the range of roles and opportunities for Psychological Professions in the NHS to improve the outcomes for our colleagues and communities alike? If so, come join our team! This is an exciting time to join the Corporate Psychology team in our Trust. We are involved in a range of transformational workforce training and education projects, both internal to the Trust and Region wide. And we need your communications skillset.
You will support, co-ordinate and monitor our internal and external communication channels for Psychological Professionals and provide expert communication skillset support for our training and education workstreams within Chief Psychologist’s portfolio. This 21 month fixed-term full-time communication support officer role will have strong project support and administrative focus, and will also include key elements of project coordination and delivery through the managing of key communications inboxes, coordinating responses to internal and external queries, developing our social media presence, designing and publishing posts across channels, developing and editing vlogs, blogs, webpages, webinars and eLearning resources focused on the diversity of roles in the Psychological Professions.
Main duties of the job
You will also provide effective and comprehensive communications support to the Chief Psychologist and senior Psychological Professions leads responsible for Training & Education Projects as appropriate. You will be supported to work autonomously, initiating action on behalf of the Chief Psychologist linked to communications needs for our Training & Education for Psychological Professionals areas of work.
The communications officer will:
* Plan and implement communications strategies for projects, some of which are complex and involve a range of key stakeholders, for example joint communication plans.
* Commission, write, edit, proofread, coordinate internal and external publications, staff and patient resources and advice documents.
* Write press releases and articles for internal and external publications.
* Respond to media inquiries including briefing journalists.
* Provide and receive complex and sensitive information including giving communications, marketing and media advice to managers, staff and committees which influence to ensure staff give an appropriate communication approach.
This position will be primarily remote working with pre-planned attendance at Trust sites as required.
Working for our organisation
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.
Detailed job description and main responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We are unable to support applications from job seekers who require sponsorship to work in the United Kingdom (UK)
This role gives the opportunity for hybrid working and you will typically be asked to work in a hybrid way, working from your home and also from Trust HQ The Uffculme Centre, or any other agreed site.
Person specification
Training and Qualifications
* Degree level qualification or equivalent ideally in Communications/PR/ Marketing related degree or equivalent
Knowledge and Experience
* Knowledge of communications, public relations and marketing techniques.
* Understanding of the role of internal and external communications in an organisation.
* Experience of working in a Communications department, ideally within a public sector setting.
* Knowledge and understanding of available communications channels.
* Experience of supporting communications/marketing projects.
* Understanding of the importance of confidentiality and data protection.
Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential, even if this means doing things differently for different people sometimes. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. As part of the selection process you may be required to undergo a Disclosure and Barring Service (DBS) check, however all cases of criminal record history are dealt with on a case by case basis.
Please note, if applicable for your role you will be required to cover the cost of your DBS certificate. This will be deducted from your salary over 3 months. You will also be required to sign up to the DBS Update Service before commencement with the Trust.
All successful applicants will be required to complete the Trust’s induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on post) by the end of your first week with us.
If you are successful at the shortlisting stage of the recruitment process we may contact you via email to advise you of the interview details. Please ensure you access your email account from which you applied regularly once the position has closed.
If applicable to your role, the Trust will require you to sign up for the DBS Update Service. The Trust will reimburse this. You will be contractually obliged to maintain your subscription.
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