Lendscape is a leading technology provider to the global secured finance market.
We’re dedicated to helping financial institutions unlock cash flow and provide enhanced lending experiences for their SME customers through innovative technology. Today, our technology and software underpins the secured lending offerings of over 120 banks and finance providers worldwide.
Headquartered in London, and with regional offices in California and Singapore, Lendscape employs over 190 people around the world.
About the role and our People Team
We are looking for an experienced, self-starting, and highly motivated People Advisor. This individual will be responsible for providing a wide range of operational human resources support to help the entire company reach its goals. This position is perfect for someone with a proven track record in a generalist HR role and is ready to take on a versatile role as the next step in their career within a small team.
We recognise that not everyone can commit to a full time role with regular patterns. T hat's why we welcome all types of applications: full-time, part-time, and job share. Please note that for part-time employees in this position without job sharing arrangement, the minimum number of hours per week required will be 27.5 hours (out of 37.5 hours).
Requirements
What You'll Do
Employee Relations:
* Serve as the primary contact for all People questions and queries, providing confident and knowledgeable support.
* Collaborate with line managers to anticipate and address organisational challenges.
* Address employee concerns and grievances fairly and consistently.
* Oversee performance reviews and assist managers in creating development plans.
* Advise and assist managers in the consistent application of company policies and procedures in areas such as discipline, grievance, performance management, and absences. Keep managers informed about new legal requirements and best practices as needed.
* Update Managers with new legal requirements and best practices as needed.
* Ensure compliance with the legally required Right to Work documentation, including sponsorship visas. Monitor visa renewals.
* Work closely with the Senior People Partner and relevant Senior Management team members to deliver organisational changes.
* Support the People Apprentice in composing letters to employees outside contractual changes (i.e. disciplinary, absences, parental leave).
Benefits:
* Manage the company's Recognition and Benefits programs.
* Communicating and promoting regularly the benefits package to all employees.
* Liaising with providers in respect of general and technical queries, including claims on behalf of employees.
* Keeping up to date with market information and providing relevant information to Head of People.
Projects:
* Developing and organising our annual Wellness events to showcase our wellbeing programme each year.
* Contribute to People projects and other cyclical audits and activities.
* Create new policies and procedures as required and communicate them to the business accordingly.
Communication and Engagement
* Communicate on all People initiatives and calendar events.
* Being the first point of contact for our EVC groups and reporting to the Senior management team regularly.
Learning and Development:
* Deliver new managers training.
* Discuss with Managers training budget and planning.
* Support the Managers in sourcing content for courses/learning and /or procuring learning opportunities.
Reward:
* Lead Job Evaluation process.
Information Management:
* Ensure amendments to employee contracts are agreed upon, documented, and updated in all databases.
* Responsible for the reliability of our data on our HRIS at all times.
* Looking to improve HR systems and processes, update process flows, etc .
* Comply with all Data Protection legislation (GDPR).
You are good at:
* HR Advisory: Providing advice to people managers, and employees on people-related topics, including performance management, people manager coaching, legal risk mitigation/compliance, employee relations, learning and development and benefits.
* Employee Relations: Serving as the primary point of contact for employee relations. Taking end-to-end ownership of employee relations issues, resolving workplace conflicts, communicating effectively, and fostering a positive culture and engagement.
* Communication: Working collaboratively, applying excellent communication skills and the ability to influence and collaborate with stakeholders. Demonstrating flexibility and comfort in working with different levels of stakeholders.
* Teaming and Apprenticeship: Mentoring and training junior HR team colleague to aid in their development and sharing your expertise.
* Compliance with Employment Laws and Regulations: Ensuring the organisation follows all applicable employment laws and regulations, staying up to date with legal changes, and integrating these changes into HR practices and policies.
You Bring
* Experience in HR practices, especially in employee relations management and performance management.
* Relevant Degree in HR required or equivalent experience - CIPD Level 5 qualified (or working towards qualification) an advantage.
* Understanding and Knowledge of UK laws is essential.
* US exposure will be an advantage.
* Ability to work collaboratively.
* Excellent communication skills, ability to influence and collaborate with stakeholder.
* Exceptional interpersonal skills, sound judgement and the ability to juggle many often-competing priorities simultaneously.
* Able to perform successfully in a fast-paced, intellectually intense environment and to interpret rules and guidelines flexibly.
* Strong interpersonal and relationship management skills, and trust/credibility with the demonstrated ability to develop effective relationships at all levels of the organisation.
* Strong analytical and problem-solving skills, proven ability to diagnose problems and identify and drive appropriate solutions.
* Detail oriented, organised with advanced project and process management skills.
* Strong teaming, collaboration, and relationship skills.
* Tech savvy.
Benefits
* Hybrid working
* Private medical care and cash plan
* Flexible working hours
* Cycle scheme and sponsored gym
* Learning and development
* Wellness and mindfulness perks
* Colleague volunteering
* Life assurance
* Work alongside a team developing and delivering innovative technology that creates huge value for a variety of local and international clients
* The expected range for this role is £40,000 - £45,000.
* This is a Hybrid role from our London Wimbledon Office, working a minimum two days from the office.
What to expect
We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we’re keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career.
Should your application be selected for an interview the process will be an initial conversation with our Talent Partner, Safa Mohamoud. During this conversation we will explore your background, a broad overview of your skillset and what drives you. This will be followed by a conversation with Senior People Partner Szabina Agoston-Goodes and a member of our Senior Management Team to dive deeper into your experience and equally for you to ask in-depth questions about the role. For the final stage interview you will be with our Head of People, Claire Bigum.
Lendscape is for everyone
Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work – a place where everyone is comfortable to work. We’re a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual.
Interested but not sure you tick every box? We recognise that skills and experience can be gained in various ways, and we encourage you to apply for a role at our company, even if you feel your background might not perfectly align with the position.
We look forward to connecting with you.