Resident Liaison Officer Required
Job Type: Contract
Start date: Immediate
Industry: Property Services
Location: Manchester
Pay Rate: £14.42 - £16.16
JOB DESCRIPTION:
Resident Liaison Officer required for a large and established property maintenance business to work on a project in Chester. Our client is looking for an experienced Resident Liaison Officer to join their team. This will be a 3 monthly temporary role initially.
Working hours are 8am - 4.30pm. Monday - Friday.
Daily responsibilities will include:
Liaising with residents, Scheme Manager and client
Completing social value events
Collating customer satisfaction surveys
Monitor and resolve resident's complaints.
Work closely with our Site Project Manager to ensure a proper communication bridge
Conflict resolution
Requirements for the role
2 + Previous RLO experience
Good customer care skills
Hourly rate for this role is £14.42 - £16.16 per hour. If interested, please send your CV or call Jess on (phone number removed).
Key terms: Liaison Officer, TLO, CLO, Construction, Manchester, North West, Customer Care