This role will be crucial to identifying, developing and implementing the key membership targets for the GUH locally, while supporting development of national and international relationships where appropriate. As such the role holder will work closely with the Business Development Director and GUH senior management to develop and implement aligned membership targets to support the GUH growth plans.
These activities will be particularly important in the early stages as existing partnerships need to be developed and maintained whilst new partners and new service users also need to be attracted from across the UK and across multiple blue economy sectors.
The Regional Membership Manager is also accountable to the SMT and has further responsibility to support the development and delivery of the organisation’s annual business plan with regard to activities in the South region. Role responsibilities also include agreeing and facilitating the range of internal and external activities such as supporting new and existing member engagement activities, supporting the delivery of events and supporting communications and commercial activities.
This is a key role that is central to meeting GUH operational performance and financial targets. The role will cover the whole of the South of England including the Midlands, and Wales. This role will also act as the operational location leader within the Bristol Hub and will be responsible for day-to-day line management of the local GUH team in the region.
The Regional Membership Manager will be responsible for day-to-day operational line management of the local South region team.
Key Accountabilities
* Develop and maintain strategic relationships with members and potential members in the region including [industry organisations and partners]
* Manage the day-to-day relationships with member companies and representatives maintaining good open communications with all members building on existing relationships and securing partnership agreements with complimentary service provides.
* Promote the value proposition of membership and play a leading role in new business development, membership recruitment and retention.
* Manage and drive membership renewals and ensure full and proper maintenance of membership records and internal membership databases.
* Secure new service users (members and partners) from across the respective sub-sectors, and deliver appropriate partnership agreements with complimentary service provides.
* Ensure that needs and expectations of the membership are fully understood, and any required customisation or adjustment to GUH support and services is implemented,
* Ensure that existing and potential new members key drivers, organisation and current plans are known, understood and shared within the wider GUH organisation.
* Support strategic initiatives in driving the organisation forward, and provide data gleaned from existing, new and prospective members to support business cases and initiatives.
* Work closely with the Communications team to ensure timely, accurate and informed communications, member engagement and media management activities are maintained and delivered at all times.
* Work closely with the market intelligence team and sector specialists to ensure that strategies are aligned, and provide data input from market intelligence gained via member companies as appropriate.
* Encourage collaboration within the global underwater community.
* Other duties as directed by the Business Development Director or SMT
Qualifications and Experience
* Bachelor’s degree or equivalent relevant experience in an operations, marketing or business-related discipline
* Strategic and operational experience within relationship management
* Demonstrable relevant experience in a similar role / environment
* Knowledge and experience of underwater business environments across defence and energy
* Has proven ability to interact and develop respect with a broad range of stakeholders and senior level management
Specific Training / Special Skills
* Ability to act as the main relationship management contact for the GUH membership
* Coordinate and deliver membership relationship management activities across the GUH organisation
* Ability to establish and implement GUH relationship management plan for existing and potential new member organisations across the Subsea sector
* Ability to represent and build relations at trade fairs and GUH customer events.
* Shaping and safeguarding of internal relationship management agenda
* Can demonstrate a track record of successful project delivery, on time and budget
* Ability to manage multiple projects at the same time
Personal Skills
* Has proven ability to interact and develop respect with and range of stakeholders and senior level management
* Has the proven ability to facilitate and support collaboration with colleagues and stakeholders.
* Is strategically aware but action orientated
* Is a proven self-starter, capable of working under own direction
* Commands respect from peers and demonstrates the ability to lead, motivate and develop diverse staff
* High level of integrity and discretion in dealing with sensitive information
* A keen attention to detail
* Excellent organisational skills
NEXT STEPS
If you are interested in applying for this role, please send a CV and covering letter to Angus Brechin, HR Manager, Global Underwater Hub angus.brechin@theGUH.co.uk
If you have any requirements or adjustments that you may need assistance with throughout the application process, please contact Angus Brechin or call 01224 506600.
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